Recent graduate with a Diploma in Business Administration - Accounting (Honours) from Red River College, with a solid foundation in bookkeeping, basic financial reporting, and Excel -based analysis. Over 6 months of experience in customer service, where I handled daily transactions, work efficiently under pressure, and supported team operations. Known for being responsible, adaptable, and eager to learn. Looking to apply my knowledge, bring a positive attitude and grow in an entry-level accounting or administrative role.
- Processed daily cash, debit & credit transactions, ensuring 100% accuracy in POS records and end-of-day reports.
- Delivered friendly, efficient service, handling requests & resolving issues promptly.
- Balanced cash drawer & reconciled receipts daily, reducing reconciliation time to improve workflow.
- Trained new staff on POS operation, transaction accuracy & customer service standards.
- Collaborated with team members to ensure timely and accurate order delivery during peak hours, maintaining smooth service flow.