Summary
Overview
Work History
Education
Skills
Languages
Enjoy gaming and hanging out with friends
Timeline
Generic

Angus Shea

KANATA,Ontario

Summary

Driven and customer-focused professional with a proven track record at Hobbins Hockey Shop, excelling in customer service and time management. Demonstrated ability to enhance customer satisfaction and handle cash efficiently, alongside a commitment to maintaining a flexible schedule. Skilled in computer usage and workplace safety, ensuring top-notch service and operational excellence.

Overview

7
7
years of professional experience

Work History

Skate Sharpening Associate

Hobbins Hockey Shop
09.2023 - 01.2024
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.


Newspaper Carrier

Kanata Kourier
05.2017 - 01.2018
  • Assembled and bagged newspapers prior to delivery.
  • Delivered newspapers and flyers to about 70+ homes weekly
  • Maintained punctual delivery times for consistent customer service experience.
  • Distributed papers in various weather conditions

Education

Holy Trinity Catholic High School
Kanata, ON
06.2026

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Workplace Safety
  • Cash Handling
  • Decision-Making

Languages

English
Native or Bilingual

Enjoy gaming and hanging out with friends

Enjoy socializing with others and being parts of sports teams. Enjoy time with family and walking the dog

Timeline

Skate Sharpening Associate

Hobbins Hockey Shop
09.2023 - 01.2024

Newspaper Carrier

Kanata Kourier
05.2017 - 01.2018

Holy Trinity Catholic High School

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Angus Shea