Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
Generic

ANGUS LIU

Richmond,BC

Summary

An adaptive, trainable, coach-able, assertive, friendly, energetic and enthusiastic Consultative Senior Sales Professional with over twenty years of Sales experience combined with outstanding skills as a Communicator who leads by example to drive sales. - Business minded, always thinking out of the box. - Excellent communicator, negotiator and hunter who combines strong leadership skills to manage teams. - Proven track record in professional facilitation of products to businesses. - Experienced in multi-site environments and has the systems savvy to keep pace within a demanding climate of success. - Strong hands-on approach that complements all Senior Management departments. - Detailed, organized, dedicated and works well independently within a national fast-paced team environment and strong delegation skills. - Makes strategic decisions and weigh risks. - Demonstrated ability to motivate teams and had lead the cross-functional team dynamic within both the Sales and Marketing departments and fosters collaboration and cooperation. - Oversees successful implementation of the territory plan, optimizing revenue and customer satisfaction. - Is bilingual in English and Cantonese, plus some Mandarin.

Overview

35
35
years of professional experience

Work History

General Manager and Senior Sales

TransCanada Locators
North Vancouver, Canada
01.2014 - Current
  • Built and trained national team from inception to achieve operational goals.
    Sustained client relationships while identifying new markets for vending services.
    Exceeded targets by implementing innovative strategies for market expansion.
    Established training programs to enhance team skills and performance.
    Cultivated partnerships to drive business growth in competitive environments.
    Monitored market trends to identify opportunities for revenue enhancement.
    Facilitated communication between teams to ensure alignment with objectives.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Implemented campaigns and promotions to help with developing goods and services.

Global Business Manager

B & C Fibre Technology
Shenzhen, China
01.2014 - 12.2014
  • Sought new markets to drive business growth proactively.
  • Developed and nurtured client relationships to enhance existing partnerships.
  • Created marketing plans for new products and services.
  • Collaborated across departments to coordinate project efforts effectively.
  • Cultivated relationships with new and existing business clients.
  • Built and trained external sales teams to improve performance.

Global Development Manager

Seed Mosaic Ent.
Shunde, China
10.2010 - 12.2014
  • Pursued new business ventures and explored emerging market opportunities.
    Established, trained, and led global market teams to achieve strategic goals.
    Nurtured relationships with current clients to ensure ongoing engagement.
    Fostered connections with potential clients to drive growth initiatives.

Marketing & Development Director

i-Clean Global
Burnaby, Canada
05.2010 - 10.2010
  • Developed comprehensive marketing plan to drive brand awareness and revenue growth.
  • Conducted market analysis to identify expansion opportunities and competitive positioning.
  • Evaluated promotional strategies and executed successful product launches.
  • Established and implemented franchise systems to enhance market reach.
  • Established communication plans to inform stakeholders about organizational updates.
  • Contributed ideas at team meetings regarding innovative approaches to fundraising.
  • Drafted proposals for new initiatives that align with the organization's mission and vision.
  • Assisted in developing budgets for various projects within the department.
  • Organized special events to engage existing and prospective franchisees.

Partner / Manager

Fuku-San Japanese Izakaya Restaurant
Richmond, Canada
02.2007 - 03.2009
  • Reviewed performance metrics, including customer satisfaction and revenue growth, to inform strategic initiatives.
  • Developed promotions and events that increased customer engagement and sales.
  • Implemented operational procedures that enhanced efficiency and reduced costs.
  • Updated website content regularly to highlight upcoming events and restaurant specials.
  • Ensured adherence to local health codes and safety regulations for compliance.
  • Served as primary contact for addressing customer inquiries and complaints.
  • Established quality control standards aligned with customer service and safety regulations.
  • Negotiated vendor contracts for food, equipment, and supplies to optimize procurement.

District Director

Office Team, RHI
Vancouver, Canada
02.1999 - 01.2003
  • Conducted initial phone screenings with prospective candidates to assess qualifications.
  • Researched recruitment best practices and industry trends to enhance strategy effectiveness.
  • Provided constructive feedback to unsuccessful applicants regarding qualifications and hiring processes.
  • Developed and implemented targeted recruitment strategies to attract qualified candidates.
  • Attended career fairs and recruiting events to promote employer brand and generate candidate interest.
  • Scheduled in-person interviews for client review, ensuring timely progress of selection process.
  • Assisted in employment offer development, including salary negotiations and benefit packages.
  • Collaborated with managers to identify job requirements and create effective sourcing strategies.

Business Development Manager

PBB Global Logistics
Richmond, Canada
03.1994 - 01.1999
  • Guided selection of packing materials based on customer requirements to enhance satisfaction.
  • Monitored quality of products shipped by third-party vendors to ensure compliance with standards.
  • Negotiated contracts with vendors for optimal pricing on transportation services.
  • Conducted market research to identify new customers and business opportunities.
  • Developed and executed sales strategies that increased customer base and revenue growth.
  • Managed customer inquiries regarding order status, lead time, cost estimates, and delivery dates.
  • Cultivated strong relationships with suppliers and negotiated favorable payment terms.
  • Identified improvement areas within supply chain operations to enhance efficiency.

V.P.'s Assistant

Canaan Shipping and Modern Terminal
Vancouver, Canada
03.1990 - 02.1994
  • Established performance standards that enhanced staff productivity.
  • Ensured adherence to federal, provincial, and local employment regulations.
  • Negotiated vendor contracts for services and supplies to optimize costs.
  • Oversaw departmental operations to facilitate daily activities efficiently.
  • Developed communication strategies to enhance collaboration between management and employees.
  • Advised senior executives on resolving complex operational issues.
  • Executed strategic plans aligned with organizational vision, driving business growth.
  • Analyzed market trends to identify new growth opportunities.

Education

Professional Sales & Business Negotiations -

York University
Toronto, ON
01.1997

Some College (No Degree) - Business Administration

B.C.I.T.
Burnaby, B.C.

Grade 12 -

Richmond Sen., Sec., High School
Richmond, B.C.
01.1984

Skills

  • MS Office
  • Open Office
  • ACT
  • Salesforce
  • Bitrix24
  • SLACK
  • Online Google Suite applications
  • Windows based applications
  • IOS

Accomplishments

  • CIFFA Certified (Canadian International Freight Forwarding Association)
  • Serving It Right
  • Food Safe - Level 1
  • BC Liquor - Licensee
  • US Patent and Copyright

References

References available upon request.

Timeline

Global Business Manager

B & C Fibre Technology
01.2014 - 12.2014

General Manager and Senior Sales

TransCanada Locators
01.2014 - Current

Global Development Manager

Seed Mosaic Ent.
10.2010 - 12.2014

Marketing & Development Director

i-Clean Global
05.2010 - 10.2010

Partner / Manager

Fuku-San Japanese Izakaya Restaurant
02.2007 - 03.2009

District Director

Office Team, RHI
02.1999 - 01.2003

Business Development Manager

PBB Global Logistics
03.1994 - 01.1999

V.P.'s Assistant

Canaan Shipping and Modern Terminal
03.1990 - 02.1994

Professional Sales & Business Negotiations -

York University

Some College (No Degree) - Business Administration

B.C.I.T.

Grade 12 -

Richmond Sen., Sec., High School

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ANGUS LIU