Angus Chisholm
Edmonton,Canada
Summary
With over a decade of experience in the restaurant industry, I excel at creating meaningful connections and leaving a lasting impact on customers and coworkers. I derive satisfaction from making positive memories within my workplace community. My extensive background has given me a deep understanding of the industry dynamics and a strong commitment to delivering exceptional service. Fostering a positive and inclusive environment is my dedication, setting me apart and enabling me to contribute to the success of any team I join.
Overview
7
7
years of professional experience
Work History
Server
Menya Mori
10.2024 - Current
- Explained menu items as well as educated customers on specific styles of ramen and some of their histories.
- Cultivated warm relationships with regular customers.
- Collected and shared customer opinions about the food and restaurant in order to find areas to improve.
- Worked in an especially fast-paced environment with faster than usual customer turnover.
- Contact: References available upon request
Server
Shojo Izakaya
10.2019 - 10.2023
- Company Overview: Japanese-inspired small plates with a phenomenal cocktail list as well as an extensive Japanese whisky list
- Helped shape the identity of the restaurant, gave many suggestions for names, flavors and presentation ideas for both food and drink
- Built customer rapport, ensured every customer felt welcome, put in extra effort for special occasions and made many long-term friendships outside of the restaurant with customers and coworkers
- Actively took on the role of the restaurant's 'face' made sure that customers knew me and could talk about anything with me, whether that was ideas for the restaurant, small talk, or big changes in their lives, they were important and I wanted them to feel that way
- Maintained excellent product knowledge to answer customer questions, with an emphasis on lesser known products such as sake and shochu
- Japanese-inspired small plates with a phenomenal cocktail list as well as an extensive Japanese whisky list
- Contact: Loan Bui +1(780)970-2021
Head of Service
Halley's Club
01.2018 - 12.2018
- Company Overview: Live music dance club with an emphasis on Motown and Swing music, with a 1920s aesthetic
- Led teams of servers for large reservations (often between 50-100 people) and worked with kitchen staff to produce smooth dinner and drink service
- Took on many managerial roles, including representing the club with important clients, and improving worker morale
- Cultivated and maintained a positive work environment even under extreme pressure during busy shifts
- Live music dance club with an emphasis on Motown and Swing music, with a 1920s aesthetic
- Contact: Reference available upon request
Education
High School Diploma -
Caledonia Senior High School
Terrace, BC01.2012
Skills
- Very positive outlook and attitude
- Excellent communication skills
- Highly adaptable
- Great under pressure
- Fantastic memory
- Banquet coordination
- Customer feedback management
- Allergy awareness
- Strong ability to connect with customers
- A passion for sharing knowledge
Hobbies and Interests
I'm a huge nerd and love playing board games, video games, TTRPGs, and reading, as well as discussing my favorite writers and directors.
Timeline
Server
Menya Mori
10.2024 - Current
Server
Shojo Izakaya
10.2019 - 10.2023
Head of Service
Halley's Club
01.2018 - 12.2018
High School Diploma -
Caledonia Senior High School
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