Angie Zhang

*Delivered personalized client support and ensured alignment between staffing hours and payroll.

* Liaised with shipping departments and handled customer inquires with efficiency and care.

* Assisted with data collection, logistics, and customer service coordination.

* Provided personalized skincare treatments and maintained a high standard of client care.

*Built long-term relationships with customers based on trust and wellness goals.

* Consulted with clients on skincare needs and delivered tailored

product recommendations.

* Facilitated virtual engagement and follow-up sessions to enhance customer satisfaction.

* Maintained ongoing education on product knowledge and client service best practices.

* Assisted multicultural clientele with car parts, using bilingual skills to bridge language gaps.

* Promoted service packages, enhancing customer retention and expanding client base.

*Supported administrative process including tracking and follow-ups.

* Coached and taught students in English language education; consulted with parents on progress.

* Developed customized learning plans, increasing student academic performance by 98%

* Built partnerships with parents and implemented NELTs system to improve engagement