Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
ADDITIONAL INFORMATION
Timeline

ANGIE WASSINK

Business Systems Analyst, QA Analyst, Software Developer
Woodstock

Summary

Results-driven Business Systems Analyst and Quality Assurance professional with over a decade of progressive experience in software development, systems analysis, and process optimization. Proven expertise in translating business requirements into technical solutions to ensure high-quality deliverables. Strong background in agile methodologies, full-stack development, and cross-functional collaboration. Currently providing AI integration consulting services and seeking new opportunities to assist organizations in navigating digital transformation and emerging technologies.

Overview

22
22
years of professional experience
3
3
years of post-secondary education
11
11
Certifications

Work History

AI Technology Consultant (Freelance)

Various Clients
Woodstock, ON
06.2024 - Current
  • Provide AI consulting services to educational institutions, small businesses, and community members
  • Translate complex AI technologies into accessible solutions for non-technical stakeholders
  • Conduct technology assessments and provide ongoing support for AI tool adoption
  • Create safe learning environments for clients to explore AI applications and address concerns
  • Deliver training and guidance on AI tools including ChatGPT, Claude, and other emerging technologies
  • Incorporate human-centered design principles and usability heuristics in AI tool recommendations

Business Systems Analyst / Quality Assurance

SEH Computer Systems Inc.
Tavistock, Ontario
12.2021 - 07.2025
  • Led business systems analysis initiatives to optimize workflows and improve operational efficiency, on average saving the company 12 hours of work per task.
  • Collaborated with stakeholders to gather, analyze, and document business requirements across 8 companies.
  • Designed and implemented quality assurance processes ensuring software reliability and performance on a weekly basis
  • Conducted comprehensive testing protocols and maintained quality standards across development lifecycle, often saving developers and testers 3 to 5 hours per work item
  • Bridged communication between technical teams and business stakeholders, communicating with 6 internal teams and 8 external clients
  • Spearheaded AI Integration Task Force to research and evaluate AI tools for client implementation, assisting 8 client companies to integrate with various tools to save them hours of work
  • Conducted AI technology assessments, presenting benefits, limitations, and security considerations to clients
  • Supported accessibility enhancements across multiple products to ensure AODA compliance

Developer

SEH Computer Systems Inc.
11.2015 - 12.2021
  • Developed robust applications using C/C++, C#, .NET Core, and Blazor frameworks
  • Implemented agile development practices including pair programming, refactoring, and test-driven development
  • Utilized Azure DevOps and Microsoft Suite for project management and deployment
  • Worked with SQL Server databases for data management and reporting solutions
  • Contributed to full software development lifecycle from planning through deployment
  • Collaborated with internal teams to improve UI design and overall user experience

Software Developer

Dynac Inc.
04.2015 - 10.2015
  • Participated in high-performing agile development team delivering scalable software solutions
  • Applied SOLID design principles and implemented clean code practices
  • Contributed to architecture, design, coding, testing, and deployment activities
  • Provided technical customer support and troubleshooting assistance
  • Collaborated on automation and continuous integration processes

Web/Portal Developer

Conestoga College Institute of Technology
09.2010 - 03.2015
  • Developed web and mobile applications using ASP.NET, C#, SQL Server, and jQuery
  • Created responsive web solutions with HTML5, JavaScript, and CSS3
  • Built service-oriented architecture applications and REST APIs
  • Researched and prototyped applications using Windows Communication Foundation
  • Maintained and enhanced college web portal systems
  • Completed institutional AODA training and integrated accessibility standards into web development

Client Relations Manager

Wassink Design
01.2004 - 10.2011
  • Managed complete project lifecycle for web development clients across Southern Ontario
  • Led project management and client relationship activities from initial contact through delivery
  • Designed and developed custom websites and applications
  • Provided technical support and training to clients
  • Maintained ongoing client relationships and website administration

Education

Certificate of Successful Completion - Insurance Principles and Practices (C11)

Insurance Institute of Canada, London, ON
01.2017 - 04.2017

Computer Programmer/Analyst - Information Technology

Conestoga College, Woodstock, ON
01.2010 - 01.2013
  • AODA Training Completed
  • Accessible Design Coursework
  • GPA: 4.0/4.0

Skills

Accomplishments

  • Collaborated with team of 10 in the development of TITANsuites transformation project.
  • Achieved successful project launch through effectively helping with TITANinsights' PowerBI portal.
  • Achieved successful integration of a C# geolocation tool in to a legacy C++ application.
  • Designed and supervised the creation and integration of Paysafe functionality in to a legacy C++ application.
  • Successfully coordinated and designed a proof of concept application for a software redesign.
  • Implemented a new client support system and connected 8 external companies with our tech support team.

Certification

Certified ScrumMaster (CSM) – Scrum Alliance (Issued: January 2020)

ADDITIONAL INFORMATION

  • Location: Open to remote work and local opportunities in Ontario
  • Availability: Immediately available for new opportunities
  • References: Available upon request

Timeline

AI Technology Consultant (Freelance) - Various Clients
06.2024 - Current
Business Systems Analyst / Quality Assurance - SEH Computer Systems Inc.
12.2021 - 07.2025
Insurance Institute of Canada - Certificate of Successful Completion, Insurance Principles and Practices (C11)
01.2017 - 04.2017
Developer - SEH Computer Systems Inc.
11.2015 - 12.2021
Software Developer - Dynac Inc.
04.2015 - 10.2015
Web/Portal Developer - Conestoga College Institute of Technology
09.2010 - 03.2015
Conestoga College - Computer Programmer/Analyst, Information Technology
01.2010 - 01.2013
Client Relations Manager - Wassink Design
01.2004 - 10.2011

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ANGIE WASSINKBusiness Systems Analyst, QA Analyst, Software Developer