Angie van Gelder
Colborne,ON
Summary
With 5 years of experience as a Business Administrator, I offer a solid background in customer service and sales. My diverse skills and knowledge make me an ideal candidate for this position. I have extensive expertise, exceptional attention to detail, and a strong commitment to learning. I am confident that I would be a valuable asset to your company.
Overview
15
15
years of professional experience
Work History
Waitress/Bartender
The Royal Crown
04.2024 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Business Administrator/ Food Production Worker
OAFVC Northumberland County
05.2019 - 07.2024
- Responsible for client scheduling
- Provide front-line customer service
- Ensure all accurate paperwork is filled out, collected and filed accordingly
- Improved office operations by automating client correspondence, record tracking and data communications.
- Responsible for monthly health and safety reports
- Experience working with multiple clients in production spaces
- Developed monthly reports.
- Collaborated with cross-functional teams to develop innovative solutions that enhanced company operations and improved overall performance.
- Maintained primary relationship accountability for several clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Created a filing system to manage department documents.
- Optimized organizational systems for payment collections, AR, deposits, and record keeping.
Data Entry Clerk
DeVan Bookkeeping
02.2011 - 01.2019
- Casual data entry for DeVan bookkeeping using QuickBooks
- Entered numerical data into databases in a timely and accurate manner
- Reconcile bank accounts and credit cards
- Kept organized documentation
- Completed data entry tasks with accuracy and efficiency.
- Maintained strict confidentiality of sensitive client information.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed documents by organizing forms, making photocopies, filing records.
Sales/ Clerical Duties
Hoselton Studio
04.2010 - 08.2018
- Responsible for a wide variety of duties including, quality control, packaging, engraving, office administration, filing
- Answered e-mails and managed incoming and outgoing calls while recording accurate messages
- Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
Education
Diploma - Business Administration
Gates College
Cobourg, ON03.2018
Skills
- QuickBooks Proficient
- Microsoft Office
- Honest and Dependable
- Great Plains Software
- Strong multitasking
- Highly reliable
- Engaging personality
- Hospitality service expertise
- Basic accounting
- Outstanding customer service
References
Available upon request
Certificatesandtraining
- Business Administrator Diploma
- First Aid
- JHSC 1 & 2
- Food Handler Certificate
- Lean Yellow Belt Training
- WHIMIS
- Smart Serve
Languages
Timeline
Waitress/Bartender
The Royal Crown
04.2024 - Current
Business Administrator/ Food Production Worker
OAFVC Northumberland County
05.2019 - 07.2024
Data Entry Clerk
DeVan Bookkeeping
02.2011 - 01.2019
Sales/ Clerical Duties
Hoselton Studio
04.2010 - 08.2018
Diploma - Business Administration
Gates College
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