Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Angie Vanderzwan

Sundre,AB

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

38
38
years of professional experience

Work History

Optical Assistant

Sundre Eyecare
Sundre, AB
02.2015 - Current
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Cleaned and sterilized work surfaces before beginning each job.
  • Conducted visual field testing, ocular photography, optical coherence tomography, tonometry for intraocular pressures, auto-refraction and pre-exam data collection.
  • Trained new staff on optometric testing procedures and clinic protocols.
  • Troubleshot technical issues related to optical instruments or devices.
  • Educated patients on contact lens care, insertion, removal, and hygiene practices.
  • Facilitated the ordering and dispensing of eyeglasses and contact lenses, ensuring timely delivery to patients.
  • Ordered new contact lenses when needed.
  • Demonstrated how to properly insert and remove contact lenses.
  • Assisted in the adaptation of eyewear, making adjustments for fit and comfort.
  • Assisted with frame selection, lens measurements, and repairs of optical products.
  • Monitored stock levels of optical supplies for reordering purposes.
  • Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Processed insurance claims, verifying coverage and explaining benefits to patients.
  • Processed payments from customers using a Point Of Sale system.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Answered phone calls from potential customers inquiring about services offered by the practice.
  • Maintained updated knowledge through continuing education and advanced training.

Nail Technician

Myself
Sundre, AB
06.2013 - Current
  • Provided excellent customer service through friendly interactions with clients.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Attended continuing education courses related to nail care techniques.
  • Treated nails to repair or improve strength and resilience by wrapping.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Cleaned and sterilized tools and work areas between customers.
  • Ensured that safety protocols were followed during each service provided.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Developed creative designs on nails using a variety of colors and materials.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Educated clients on proper nail care techniques.
  • Maintained customer records for future reference.
  • Completed routine maintenance and repair.
  • Run the business from my home
  • Use Quick books for my business

Newspaper Assembly Assistant

Sundre Round-Up
Sundre, AB
09.2013 - 10.2014
  • Assembled printed newspapers into bundles for distribution.
  • Organized and distributed newspapers to designated locations in a timely manner.
  • Printed labels and labeled newspapers with client address
  • Labeled individual bundles according to customer specifications.
  • Wrote up ads for clients
  • Took payments on POS machine

Data Entry Clerk/Receptionist

Kelmar Electric
Sundre, Alberta
07.2013 - 09.2013
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Filed documents

Receptionist

Greenwood Neighbourhood Place
Sundre, Alberta
01.2012 - 06.2013
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Receptionist

Sundre Vision Care
Sundre, Alberta
11.2008 - 11.2011
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Organized patient records according to established procedures.
  • Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
  • Processed insurance claims, verifying coverage and explaining benefits to patients.
  • Processed payments from customers using a Point Of Sale system.
  • Scheduled appointments for eye exams with optometrists.
  • Performed administrative duties such as data entry and filing paperwork.
  • Did up deposits at day end

Educational Assistant

River Valley School
Sundre, Alberta
09.1998 - 10.2008

Childcare

Myself
Sundre, Alberta
09.1992 - 08.1998
  • Ran a daycare from my home

ATB Customer Service Rep

Alberta Treasury Branch Sundre
Sundre, Alberta
04.1987 - 08.1992

Education

Canadian Certified Optometric Assistant (CCOA) - Optometric Assistant

Canadian Association of Optometrists
Ottawa, ON
06-2019

Certificate - Nail Technician

A Nail Above The Rest
Lacombe, AB
06-2013

Certificate - Educational Assistant

On Line
On Line
04-1998

Certificate - Suicide Prevention

River Valley School
Sundre, AB

Skills

  • Patient care
  • Optometric equipment operation
  • Pre-testing procedures
  • Appointment scheduling
  • Insurance billing
  • Data Entry
  • Filing
  • Filling out Deposits
  • Works well as part of a team or individually

Affiliations

  • Enjoy spending time with family and friends
  • Walking my dogs
  • reading
  • cooking
  • Macrame

References

  • References upon request

Timeline

Optical Assistant

Sundre Eyecare
02.2015 - Current

Newspaper Assembly Assistant

Sundre Round-Up
09.2013 - 10.2014

Data Entry Clerk/Receptionist

Kelmar Electric
07.2013 - 09.2013

Nail Technician

Myself
06.2013 - Current

Receptionist

Greenwood Neighbourhood Place
01.2012 - 06.2013

Receptionist

Sundre Vision Care
11.2008 - 11.2011

Educational Assistant

River Valley School
09.1998 - 10.2008

Childcare

Myself
09.1992 - 08.1998

ATB Customer Service Rep

Alberta Treasury Branch Sundre
04.1987 - 08.1992

Canadian Certified Optometric Assistant (CCOA) - Optometric Assistant

Canadian Association of Optometrists

Certificate - Nail Technician

A Nail Above The Rest

Certificate - Educational Assistant

On Line

Certificate - Suicide Prevention

River Valley School
Angie Vanderzwan