Angie Rivera

Well-qualified Junior Human resources manager with over five years of experience and proven success in improving operations and implementing innovative HR strategies that improve workplace culture, increase employee retention, and solve problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Skilled in conducting interviews, negotiating contracts, and providing training and development to staff. Ready to leverage training and experience to take on new professional challenges.

• Managed and supported Binance enterprise account, overseeing a significant increase in active employees from 97 to 448 in less than a year.
• Streamlined HR processes by establishing and supporting 16 HR points of contact, reducing workload and increasing efficiency.
• Achieved 100% onboarding of 347 employees in 36 countries with an average of 31 onboardings per month, ensuring a smooth and efficient process for new hires.
• Maintained strong communication and collaboration with Binance and customer success manager to ensure smooth running of the enterprise account.
• Contributed to the development of scalable HR systems and processes to support the growth of the enterprise account and the needs of its employees.
• Demonstrated strong leadership and management skills in overseeing the HR function for a large and complex account.
• Achieved a 30% increase in productivity by automating and streamlining administrative tasks such as benefits enrollment, contract amendments, and offboarding process.
• Collaborated with a team of 5 in developing an onboarding program that received positive feedback from 95% of participants.
• Resolved a product issue by conducting client testing and analyzing feedback, leading to a 20% increase in strategy client satisfaction and a 15% increase in revenue.