Angie Rivera
Van Nuys
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Accounting Specialist
Uptime Energy
02.2022 - Current
- Input financial data and produced reports using Quickbooks.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
Customer Service Cashier
Whole Foods Market
04.2017 - 02.2022
- Enabled customers to feel welcomed, operated product transactions ,and resolved customer issues all while providing friendly customer service.
- Increased sales by consulting customer purchases by promoting additional or seasonal products.
- Completed additional training for Amazon Online Groceries and provided back-up coverage to achieve customers needs with online orders and support.
- Meticulously mentored new team members on POS system sales, customer service strategies to increase sales, and introduced the values of the company.
Stock Room Associate
Steven Madden Ltd.
10.2016 - 02.2022
- Supervised stock room by maintaining 500-1000 units in neat and orderly fashion
- Collaborated with sales team to stay up to-date on inventory levels and resolve operational issues.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Implemented online store metrics and suggested recommendations for continued improvement and optimization.
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
Sales/Human Resources Intern
Aflac
01.2020 - 03.2020
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, answering phone calls, and office cleaning.
- Reviewed resumes, employment applications, work history and other qualifications that best interests the company.
- Introduced to recruitment process by contacting potential new hires via phone and e-mail.
- Worked along side sale professionals gaining new clients from local businesses.
Education
Bachelor of Science - Business Management
California State University - Northridge
05.2020
Skills
- Office Organization
- Bilingual- English & Spanish
- Microsoft ( Word, Excel, Powerpoint
- Accounts Receivable
- Customer Service
- Teamwork and Collaboration
Timeline
Accounting Specialist
Uptime Energy
02.2022 - Current
Sales/Human Resources Intern
Aflac
01.2020 - 03.2020
Customer Service Cashier
Whole Foods Market
04.2017 - 02.2022
Stock Room Associate
Steven Madden Ltd.
10.2016 - 02.2022
Bachelor of Science - Business Management
California State University - Northridge
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