Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference
Timeline
Generic

ANGIE OPPEDISANO

KING CITY,ONT

Summary

Angie has traveled to 13 Caribbean islands and extensively throughout Europe and the Maldives. Angie specializes in organizing group weddings and corporate events, making a versatile asset in the travel sector. Angie had an Independent Travel Agency offering 26 years in the industry. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion. Angie is a highly motivated business travel specialist with a diverse and multifaceted skill set. With a proven track record of delivering exceptional customer service, she has excelled as a Senior Travel Consultant by leveraging her strong communication skills and expertise in Sabre 360 and Sirev to create tailored, complex itineraries that prioritize client satisfaction and operational efficiency Angie commitment to outstanding service and advanced travel planning capabilities has led to impressive client retention, demonstrating deep understanding of the intricacies of the travel industry.A skilled communicator. In her role as a Corporate Travel Consultant, she maintains a sharp focus on marketing and customer satisfaction. Her exceptional scheduling abilities and time management expertise have significantly contributed to her success in the travel and hospitality sectors, catering to private, global, and corporate customers. Angie is a personable travel agent who thrives in fast-paced, deadline-driven environments, with a strong proficiency in overseas travel and vacation packages. I am now seeking a full-time role that presents professional challenges and allows to leverage interpersonal skills, effective time management, to create memorable vacations .

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Consultant

Cascadia Motivation
10.2023 - 09.2024
  • Attending transition meetings, pre-cons, post-cons, and other necessary meetings.
  • Blocking air seats based on group requirements, in coordination with the Travel Operations Manager.
  • Reviewing itinerary and costs with the Travel Operations Manager, Director Travel Operations, and Chief Operating Officer when blocking new seats.
  • Issuing airline tickets from the group block.
  • Coordinating participant extension and deviation requests, including adjusting flight dates, arranging extra hotel nights, car rentals, etc.
  • Invoicing participants for deviation requests that are not group-related activities.
  • Monitoring flight schedules for changes and reissuing tickets if necessary.
  • Ensuring passengers have appropriate seat assignments, including arranging for participants and companions to sit together.
  • Monitoring flights as participants travel to prevent misconnections and providing assistance if needed. .
  • Invoicing group participants for non-group related activities.
  • Reconciling program records after group travel to prepare for final invoicing and post-cost analysis.
  • Assisting the Planning Department in researching proposed destinations, including pricing, routings, flight times, aircraft specifications, and calculating travel times.

President

A Ticket To Ride Travel Agency
01.1997 - 06.2023
  • Owner-operator for over 26 years.
  • Group specialist .
  • Meet and advise on clients and advise travel needs- recommended destinations.
  • Book air tickets, Hotel accomodations, car rental , Insurance, cruises,rail tickets, all inclusive packages.
  • Create and execute complex travel itineraries
  • Accounts payable , payroll processing administrator back office .
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Reduced operational costs through strategic cost management initiatives.

Education

Tourism And Travel Marketing - Tourism And Travel Marketing

Humber College
Toronto, ON
09.1994 - 6 1996

Skills

  • Strong Communication Skills
  • Accommodations package expertise
  • Tour Package Sales
  • Travel Package Documentation
  • Travel Destination Advice
  • Teamwork and Collaboration
  • Global travel experience
  • Travel industry expertise
  • Exceptional customer service
  • Advanced itinerary planning
  • Travel documentation knowledge
  • Documentation preparation
  • High volume environments
  • Travel insurance
  • Tour Guiding Experience
  • GDS knowledge
  • Sabre 360
  • Sirev
  • Microsoft Office
  • FileMaker
  • PcWeb
  • Insurance

Languages

English
Full Professional
Italian
Native or Bilingual

Certification

  • IATA/IATAN ID Card – International Air Transport Association.
  • T.I.C.O Licensed



Reference

References available upon request 

Timeline

Senior Consultant

Cascadia Motivation
10.2023 - 09.2024

President

A Ticket To Ride Travel Agency
01.1997 - 06.2023

Tourism And Travel Marketing - Tourism And Travel Marketing

Humber College
09.1994 - 6 1996
ANGIE OPPEDISANO