Summary
Overview
Work History
Education
Skills
Languages
COMMUNICATION
Timeline
Generic

Angie O'Donnell

Kingston

Summary

Guided individuals towards enhanced quality of life by fostering personal growth and encouraging unique self-expression.

Overview

15
15
years of professional experience

Work History

PSW

Andrew Ashby (home care client)
Kingston, ON
01.2024 - Current

Ensuring clients meals are cooked, ability to follow directions due to personal preferences.

Maintaining clean and safe environment for client

Executed comprehensive house cleaning duties, including laundry, vacuuming, dusting, sweeping, mopping, and sanitizing high-touch surfaces.

Understanding and utilizing proper PPE

Poss knowledge of proper methods to clean (i.e cleanest to durtiest)

Attention to detail and clients personal needs

PERSONAL SUPPORT WORKER

HELEN HENDERSON CARE CENTRE
Amherstview, ON
05.2011 - Current
  • Cultivated strong client relationships while effectively managing shift work responsibilities.
  • Ensured adherence to personal hygiene standards to promote health and well-being.
  • Supervised meal service while providing assistance to individuals in need.
  • Monitored resident activities and documented any changes in behavior or condition.
  • Implemented Montessori method to foster independence and enhance self-esteem among residents.
  • Executed transportation, transfer, and lifting of residents in accordance with established safety guidelines.
  • Assisted in creating visual data representations to support team analysis. Helped maintain accurate records of project progress through effective charting techniques. Collaborated with team members to enhance data visualization methods.
  • Oversaw operations within secured unit specializing in dementia care.
  • Facilitated effective problem resolution strategies to enhance operational efficiency.
  • Executed independent and collaborative efforts to address resident needs while adhering to agency safety guidelines and protocols.
  • Knowledge and proper use of PPE

Education

Diploma - Personal Support Worker

KLC COLLEGE
Kingston
2011

Skills

  • Fostered an adaptable environment by demonstrating flexibility in various situations Upheld strict confidentiality standards to protect sensitive information Managed high-stress scenarios with composure to ensure resident well-being Leveraged critical thinking skills to devise effective solutions Addressed residents' needs proactively and efficiently Cultivated authentic relationships to enhance trust and communication Established strong rapport with residents to promote a supportive atmosphere
  • Oversaw daily housekeeping operations to maintain high standards of cleanliness and guest satisfaction Coordinated with team members to optimize workflow and efficiency in housekeeping tasks Implemented best practices to enhance overall service quality and operational effectiveness
  • Developed strategic partnerships to support organizational objectives and foster teamwork
  • Oversaw project timelines and resource allocation to optimize team performance Developed organizational strategies to streamline operations and improve efficiency Facilitated collaboration among team members to achieve project goals
  • Implemented effective time management strategies to streamline workflow and meet deadlines
  • Facilitated client advocacy efforts to ensure client needs and concerns were addressed effectively

Languages

English
Professional Working
English
Full Professional

COMMUNICATION

Strong and effective communication skills, amongst clients, co-workers and management. Ability to work well independently and/or with others, while obtaining active communication to ensure the safety of others is being met.

Timeline

PSW

Andrew Ashby (home care client)
01.2024 - Current

PERSONAL SUPPORT WORKER

HELEN HENDERSON CARE CENTRE
05.2011 - Current

Diploma - Personal Support Worker

KLC COLLEGE
Angie O'Donnell