Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
6
6
years of professional experience
Work History
Intern
INSUT
04.2021 - 06.2021
Prepared project presentations and reports to assist senior staff.
Gathered, organized, and input information into a digital database.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Created and managed project plans, timelines, and budgets.
Volunteer
Industrial University Of Santander
11.2020 - 04.2021
Helped create a comprehensive program to meet students' needs.
Created educational materials to convey important information to service recipients.
Provided IT support by setting up and maintaining computers and other necessary technology.
Teacher's Assistant
Industrial University Of Santander
10.2019 - 10.2020
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
Mentored and tutored individual students needing additional help.
Handled class records for attendance, assignment grades and course participation scores.
Reviewed lesson material with students individually or in small groups.
Tutor
Huellas De Fe Fundraiser
02.2017 - 02.2018
Created tailored lesson plans and study guides to teach and assist students in English and Math.
Assisted students in developing study skills and strategies.
Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
Administered standardized tests to assess student strengths and weaknesses.
Accounting Assistant
Esteban Rios Consulting
10.2015 - 01.2016
Managed and responded to correspondence and inquiries from customers and vendors.
Used accounting software to prepare weekly and monthly financial reports.
Completed payroll functions to facilitate accurate and prompt staff payments.
Secretary Intern
Esteban Rios Consulting
03.2015 - 06.2015
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Enhanced office efficiency by organizing and filing documents, managing appointment calendars, and processing incoming correspondence.
Assisted in the preparation of professional presentations, providing research materials and visual aids to enhance understanding.