ANGIE KAROLINA PINO PEÑA
St. Catharines,Canada
Summary
Driven professional with a proven track record at Decathlon, enhancing sales through exceptional customer service and advanced product knowledge. Skilled in workplace cleanliness and teamwork, I've increased packing efficiency and improved inventory management. Leveraging space optimization and barcode scanners, I've contributed to seamless operations and positive customer experiences.
Overview
8
8
years of professional experience
Work History
Birthday Party Host
Aerosports Trampoline Parks
09.2024 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Planned parties according to customer specifications.
BOX PACKER
MDF POLYTECH
04.2022 - 08.2023
- Participated in regular team meetings to discuss progress, challenges, and areas for improvement within the box packing department
- Kept up-to-date with industry best practices for box packing procedures, remaining knowledgeable about trends that could impact job performance positively
- Collaborated closely with other warehouse departments to ensure smooth workflow and timely completion of tasks
- Increased packing efficiency by implementing a streamlined process for organizing and assembling boxes
- Maintained a clean and organized workspace, ensuring efficient workflow within the packing area
- Improved inventory management by accurately labeling packed boxes and updating tracking systems promptly
- Collaborated with team members to achieve daily goals and meet company objectives
SALES ASSOCIATE
DECATHLON
05.2018 - 06.2019
- Boosted sales by consistently engaging with customers and addressing their needs effectively
- Provided exceptional customer service, resulting in numerous positive reviews and referrals
- Enhanced product knowledge by attending training sessions and staying current with industry trends
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
CHILDCARE PROVIDER
TELETON MEXICO
01.2017 - 02.2018
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Education
Lawyer -
University Modelo
Merida, Yucatan07.2020
Skills
- Workplace Cleanliness
- Space Optimization
- Barcode Scanners
- Quality Inspection
- Teamwork and Collaboration
- Strong organizational skills
Timeline
Birthday Party Host
Aerosports Trampoline Parks
09.2024 - Current
BOX PACKER
MDF POLYTECH
04.2022 - 08.2023
SALES ASSOCIATE
DECATHLON
05.2018 - 06.2019
CHILDCARE PROVIDER
TELETON MEXICO
01.2017 - 02.2018
Lawyer -
University Modelo
Similar Profiles
Rachael ConnorRachael Connor
Party Host & Cashier at Aerosports Trampoline ParksParty Host & Cashier at Aerosports Trampoline Parks
Talha PervaizTalha Pervaiz
Manager at Aerosports Trampoline ParksManager at Aerosports Trampoline Parks
Jaime LougheedJaime Lougheed
Supervisor at Aerosports Trampoline ParkSupervisor at Aerosports Trampoline Park