Angie Gervasi
Sault Ste. Marie
Summary
Dynamic Transformation Consultant at Sault Area Hospital, skilled in Lean Six Sigma and cross-functional team leadership. Achieved significant operational efficiencies by implementing targeted solutions and fostering a culture of continuous improvement. Known for exceptional communication and relationship-building, consistently delivering impactful results in business transformation initiatives.
Organized and dependable. Successful at managing multiple priorities with a positive attitude bringing almost 20 years of experience in a wide range of healthcare environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Transformation Consultant
Sault Area Hospital
12.2005 - Current
- Led workshops with key stakeholders to identify organizational pain points and develop targeted solutions for improvement initiatives. Supported cross-functional teams to ensure successful execution of transformation initiatives.
- Collaborated with various internal departments to develop integrated solutions, address challenges, ultimately resulting in improved operational efficiencies.
- Promoted a culture of continuous improvement within the organization by mentoring staff on LEAN principles, agile methodologies, and other best practices for driving business transformation efforts.
- Facilitate organizational education courses to support staff development.
- Delivered successful business transformations for clients, utilizing change management methodologies and tools.
- Established strong relationships with clients by providing exceptional service, consistently exceeding expectations, and delivering tangible results from transformation initiatives.
- Collaborate with Volunteer Resources to assist in operations of the retail branded materials.
- Organize and facilitate events to support staff engagement.
- Supported the day-to-day operations of various out-patient clinic areas across the organization.
Education
BBA - Human Resources Management
Algoma University
Sault Ste Marie, Ontario08-2026
Health Office Administration
Sault College of Applied Arts And Technology
Sault Ste. Marie, Ontario08-2005
Skills
- Cross-functional team leadership
- Teamwork and collaboration
- Lean six sigma
- Customer service
- Self motivation
- Problem-solving
- Client relationship management
- Excellent and Effective communication
- Relationship building
- Leadership development
- Organizational skills
- Employee training
Certification
- Certified Facilitator of Crucial Conversations for Mastering Dialogue, Crucial Learning
- Certified Facilitator of Crucial Accountability, Crucial Learning
- Certified Facilitator of Getting Things Done, Crucial Learning
- Certified Facilitator - ExperienceChange, Experience Point
Timeline
Transformation Consultant
Sault Area Hospital
12.2005 - Current
BBA - Human Resources Management
Algoma University
Health Office Administration
Sault College of Applied Arts And Technology
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