Proactive and self directed, enjoy working with others.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Strong interpersonal skills facilitate effective communication with customers, fostering relationships through personalized outreach and support.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Marketing Representative
State Farm
Lomita
09.2022 - 02.2026
Cultivated strong customer relationships by providing tailored insurance solutions in Auto, Home,Life and Health
Generated sales by implementing marketing campaigns and strategies by interacting with consumers significantly increasing customer satisfaction and retention.
Planned and organized promotional events to expand brand recognition and customers.
Utilized CRM tools to track campaign performance metrics, optimizing future initiatives based on data-driven insights and trends.
Built strong relationships with customers through email outreach and personal interactions.
Herbalife Distributor
Herbalife Nutrition
12.2011 - Current
Sales and building a team
Global nutrition company
Customer service and Medical interpreter
Languageline solutions
03.2016 - 09.2022
I've helped countless people and patients with my excellent attitude; all my feedback has always been that I provide an impecable service.
Languageline provides interpretation services between english speaking representatives and non english proficient customers
Contact: Languageline solutions 180087480271
Facilitated clear communication between healthcare providers and patients, enhancing patient understanding and care outcomes.
Nutrition club owner
01.2017 - 01.2018
English teacher
.
01.2003 - 01.2007
Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
Adapted teaching methods based on each student's unique needs and abilities.
Education
Masters - marketing and advertisement
Universidad la salle
Mexico city, Mexico
Lic. - Mercadotecnia
Universidad cuahunahuac
Mexico city, Mexico
Skills
Excellent customer service
Organization
Written and verbal bilingual communication
Analytical ability
Able to deal with challenges and fine problem solving
Responsible
Committed
Thrives under pressure
Sales strategy
Team building
Market analysis
Customer retention
Campaign performance
Certification
Fully licensed in P&C and Life & Health with the California Department of insurance.
Medical interpreter certificate, Languageline solutions, As well as many in-company trainings that range from customer service to technical vocabulary.
Languages
English, Full Professional Proficiency
Spanish, Full Professional Proficiency
Goals
In the lookout of new challenges to keep growing personally and professionally as well as contributing to the company goals.