Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angie Chiguichon

Los Angeles

Summary

Dynamic customer service individual with experience, known for enhancing customer loyalty through empathetic issue resolution. Proven ability in time management and goal-driven performance, consistently achieving high customer satisfaction scores. Skilled in fostering positive engagement and building strong client relationships, ensuring a high-energy and professional atmosphere.

Overview

3
3
years of professional experience

Work History

Front End Associate

Erewhon - Nowhere Partners
10.2023 - Current


  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Customer Service Assiociate

Marukai Corporation
08.2022 - 03.2023


  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Enhanced customer loyalty by providing empathetic and efficient resolution to issues.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction scores.

Education

High School Diploma -

East College Prep
Los Angeles, CA
06.2021

Skills

  • Customer service
  • Time management
  • Team contribution
  • Goal driven
  • Positive customer engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front End Associate

Erewhon - Nowhere Partners
10.2023 - Current

Customer Service Assiociate

Marukai Corporation
08.2022 - 03.2023

High School Diploma -

East College Prep

Similar Profiles

CREATE PROFILE
Angie Chiguichon