Summary
Overview
Work History
Education
Skills
Languages
How to effectively deal with irate clients
Timeline
Generic
Angie Brant

Angie Brant

Deseronto,ON

Summary

Skilled in venipuncture and adept at fostering clear communication, I ensured a professional environment, elevating both employee performance and patron experience.

Personable and attentive, committed to providing high-quality patient care.

Possesses foundational knowledge of venipuncture techniques and infection control, paired with proficiency in handling and labeling specimens.

Aiming to make positive impact on patient experiences and contribute to efficient clinic operations.

Experienced with venipuncture techniques and patient interaction in clinical settings.

Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection.

Track record of maintaining patient comfort and fostering calm environment during procedures.

Offering strong foundation in healthcare principles and dedication to patient well-being, ready to learn and grow in medical environment.

Delivers ability to understand and apply safety protocols and patient interaction techniques. Ready to use and continue learning skills in venipuncture and specimen handling.

Overview

4
4
years of professional experience

Work History

Manager

The Wolf Den
01.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Certification - Healthcare

Canadian College of Healthcare And Pharmaceutics
02-2024

Diploma - Medical Laboratory Technician/ Assistant

Trillium College
Kingston, ON
02.2023

Skills

  • Always provides accurate verbal and written communication
  • Venipuncture
  • Order of draw
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • Patient confidentiality
  • Blood collection techniques
  • Specimen labeling procedures
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Sample storage

Languages

English
Professional Working

How to effectively deal with irate clients

Remaining calm, de-escalate the situation, listen, empathy, solve.

Timeline

Manager

The Wolf Den
01.2021 - Current

Diploma - Medical Laboratory Technician/ Assistant

Trillium College

Certification - Healthcare

Canadian College of Healthcare And Pharmaceutics
Angie Brant