Angie Bourguignon
Embrun,ON
Summary
Dedicated porter with a strong work ethic and exceptional customer service skills. Proven ability to maintain cleanliness and organization, ensuring operational efficiency and guest satisfaction.
Reliable and organized individual with a solid background in customer service and logistics coordination. Known for problem-solving abilities and a commitment to maintaining high standards of cleanliness and operational efficiency.
Overview
1
1
Language
35
35
years of professional experience
Work History
Secretary
Ramcor General Contracting Inc.
12.2016 - 07.2024
- Coordinated schedules and appointments for executive management.
- Drafted, reviewed, and processed correspondence with attention to detail.
- Organized and maintained filing systems for efficient document retrieval.
- Managed office supplies inventory, ensuring availability of essential materials.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Porter
Bank of Canada
05.1989 - 11.2015
- Provided exceptional customer service through effective communication with visitors.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Trained new staff on standard operating procedures to promote consistency in service delivery.
- Implemented process improvements that enhanced workflow efficiency within the team.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Scanner / Change Address
Bank of Canada / HP
05.1989 - 11.2015
- Operated high-speed scanning equipment to digitize documents efficiently.
- Ensured accurate data entry and file organization for improved retrieval.
- Collaborated with team members to streamline document processing workflows.
- Conducted routine maintenance on scanning devices to minimize downtime.
- Trained new staff on scanning protocols and best practices for efficiency.
- Led initiatives to optimize workflows, reducing processing time significantly.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Maintained high accuracy levels with thorough quality checks on scanned documents.
- Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
Education
High School Diploma -
McArthur High School
Ottawa, ON09-1983
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Cleanliness and hygiene
- Supply stocking and organization
- Ensuring customer satisfaction
- Reliability and punctuality
Languages
English
Full Professional
Interests
- Gardening
- Kayaking
- Camping
- Outdoor Recreation
Timeline
Secretary
Ramcor General Contracting Inc.
12.2016 - 07.2024
Porter
Bank of Canada
05.1989 - 11.2015
Scanner / Change Address
Bank of Canada / HP
05.1989 - 11.2015
High School Diploma -
McArthur High School