Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angie Bernardo

Orange

Summary

Dedicated Medical Assistant with a proven track record at KB Pediatrics, adept in HIPAA compliance and delivering exceptional customer service. Skilled in vital sign monitoring and maintaining professionalism, consistently enhancing healthcare delivery and team efficiency.

Overview

7
7
years of professional experience

Work History

Medical Assistant

KB Pediatrics
04.2019 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Posted and adjusted payments from insurance companies.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Improved customer satisfaction by providing timely updates on the status of their authorization requests.

Medical Assistant

Anaheim Surgical Associates
11.2023 - 12.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Supervisor

Jack in the Box
10.2017 - 03.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Clinical Medical Assistant -

UEI College
Anaheim, CA
03.2019

High School Diploma -

Villa Park High School
Villa Park, CA
06.2017

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Immunization administration
  • Professionalism and ethics

Languages

English
Spanish

Timeline

Medical Assistant

Anaheim Surgical Associates
11.2023 - 12.2023

Medical Assistant

KB Pediatrics
04.2019 - Current

Supervisor

Jack in the Box
10.2017 - 03.2022

Clinical Medical Assistant -

UEI College

High School Diploma -

Villa Park High School

Similar Profiles

CREATE PROFILE
Angie Bernardo