Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Languages
References
Timeline
Generic

Angelica A. Roberts

Baldwin Park

Summary

Dynamic professional with a proven track record in childcare and healthcare management, notably at Options For Learning. Skilled in recreation planning and care management, I excel in developing educational programs and improving patient care processes. Expertise in child development support and administrative efficiency, significantly enhancing operational workflows and patient experiences.

Overview

15
15
years of professional experience

Work History

Childcare Provider

Options For Learning
Baldwin Park
12.2020 - 05.2023
  • Provide childcare for school-aged children ages 3-12
  • Assist with online learning and help with classwork/homework
  • Arts and crafts, motor skills activities for the 3-year-old
  • Developed and implemented lesson plans and activities for children of various ages.
  • Assisted children in the development of social, communication, and problem-solving skills.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Medical Assistant

Risser Orthopedic Group
08.2017 - 12.2020
  • Company Overview: Pain Management Dept
  • Check the patient’s vital signs, perform a physical exam and obtain the patient’s medical history, get the patient's chief complaint, check CURES, and collect urine for UDS test
  • Input all information in the patient's EHR (all-scripts)
  • Request prior authorizations when needed for patients' Medication/ Radiology exams and pain management procedures
  • Request authorizations for follow-up appointments (HMO)
  • Schedule appointments
  • Assist provider with procedures such as Trigger point injections, Ultrasound injections, and Botox procedures
  • Call in medication to pharmacies
  • Pain Management Dept

Administrative Manager

Goldome Healthcare Inc.
05.2014 - 05.2017
  • Managed and supervised the hiring, training, and any necessary termination of office staff
  • Supervised medical staff, receptionists, and medical billers and coders
  • Oversee billing, coding, and collections
  • Schedule appointments
  • Maintain medical records
  • Make deposits
  • Reconcile account information
  • Pay medical office bills
  • Arrange cleaning staff
  • Arrange for emergency maintenance visits for building
  • Order medical and office supplies
  • Submit claims to insurance
  • Process Company’s response to claims
  • Submit billing statements to patients
  • Delegate responsibilities
  • Assess employee performance
  • Perform data entry and processing
  • Develop and implement office policies and procedures
  • Formulate objectives and processes
  • Generate inventory records
  • Provide educational material for patients
  • Trained in OSHA compliance
  • BLS CPR certified

Receptionist

Covina Imaging
05.2008 - 04.2014
  • Confirmed upcoming appointments, verified/ updated demographics
  • Collected payments, and computer entries
  • Fax request for data/ data entry
  • Alpha/numeric filing
  • Handled heavy inbound / outbound calls

Education

Bachelor of Science - Human Services

CSUF
Fullerton
05-2026

Full-Time Student - Sociology

Mt. San Antonio College
Walnut, CA

Skills

  • Recreation planning
  • Childcare
  • Classroom recordkeeping
  • Care management
  • Child development support
  • Security control

References

  • Armando Olivas, Labor Community Services, 213-272-1756
  • Margarita Chavez, Deputy Director Miguel Contreras Foundation, 657-456-9733
  • Fenny K. Lin, Goldome Healthcare / NP-C, 626-736-3457

Volunteer Experience

  • Stamp Out Hunger Food Drive, 05/2012, 05/2013, 05/2014, 05/2015, 05/2016
  • HomeWalk 5k Run/Walk, 11/2015, 11/2016, (Homeless Heroes Team)
  • Inner Community Health Fair, 08/2014, 08/2015, 08/2016
  • Queen of the Valley Emergency Preparation Training, 09/15, 09/16
  • Homeless Count, 10/2015, 10/2016, 10/2017, 10/2018, LAHSA
  • Labor Community Services Food Distributions/COVID, 05/2020, Current

Languages

Spanish
Professional

References

References available upon request.

Timeline

Childcare Provider

Options For Learning
12.2020 - 05.2023

Medical Assistant

Risser Orthopedic Group
08.2017 - 12.2020

Administrative Manager

Goldome Healthcare Inc.
05.2014 - 05.2017

Receptionist

Covina Imaging
05.2008 - 04.2014

Bachelor of Science - Human Services

CSUF

Full-Time Student - Sociology

Mt. San Antonio College

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Angelica A. Roberts