Angher Deng Kudum Thoot
Senior Clerk
Montréal,QC
Summary
Dynamic and detail-oriented office clerk with extensive experience in administrative support and customer service, adept at fostering efficient office operations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Warehouse Shipping Receiver
Engage2Excel
06.2022 - 06.2023
- Enter information into computer for products and label products received and save in the system
- Assisted in annual physical inventories by accurately counting stock items and reconciling discrepancies swiftly.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Processed required paperwork to expedite handling of shipped and received goods.
- Reduced stock discrepancies with meticulous data entry and attention to detail in the tracking system.
- Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
- Closely collaborated with purchasing department to ensure timely delivery of products and accurate recordkeeping.
- Streamlined the shipping process by implementing an efficient inventory management system.
Receptionist
Vention
01.2021 - 05.2021
- Received robotic items and did QC before transfer to warehouse where it's put to use
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted with planning office events and meetings for smooth execution.
- Strengthened vendor relationships through regular communication and timely coordination of services.
Laser Machine Operator
Engage2Excel
06.2023 - 08.2023
- Increased product accuracy by adjusting machine settings according to job specifications.
- Solved complex engraving challenges through creative problem-solving techniques and utilizing advanced machinery capabilities.
- Enhanced product quality by consistently calibrating and maintaining laser engraving equipment.
- Streamlined process efficiency through the implementation of optimal engraving settings for various materials.
- Maintained a clean and organized workspace, adhering to safety protocols and promoting a professional environment.
- Reduced waste by accurately measuring materials prior to cutting or engraving processes.
- Measured and computed dimensions of lettering, designs or patterns to be engraved.
Senior Clerk
Engage2Excel
11.2023 - Current
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Reduced errors in document handling by implementing a thorough review process before submission or distribution.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
- Collaborated with management to develop policies, procedures, and guidelines for the department.
- Processed incoming and outgoing mail and packages according to established procedures.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- printing IO's
- assembling documents as needed
- responding to emails from program managers and purchasing teams.
- making sure client names and addresses are accurate.
- making sure all work is up to date.
- communicating with managers to ensure about the prioritize of work
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
Machine Operator
Axis Lighting
11.2020 - 12.2021
- CNC Laser Operator( laser engraver)
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Streamlined assembly line operations, resulting in smoother workflow.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Managed and monitored processes and machine systems by observing readings on control boards.
- ensured the metal cuttings are accurate.
- team work with wiring department for proper light production
Order Picker
Altitude Sports
11.2021 - 12.2021
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Processed and restocked returns.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Stocked shelves to match planogram images and instructions.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- making sure the size of product [clothes] is exactly what the customer ordered.
Housekeeper
Queen Elizabeth fairmont hotel
10.2019 - 12.2019
- Cleaning rooms
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Machine Operator
Good Food Company
11.2018 - 09.2020
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to optimize production processes and improve overall performance.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Contributed to reduced waste generation by implementing recycling initiatives within workspace.
- Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
- Increased production efficiency by meticulously calibrating machinery before each shift.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Enhanced operational efficiency, organizing workstations for maximum productivity.
- Fostered team-oriented environment, training new operators on machinery and best practices.
- Suggested specific ideas for process, productivity and safety improvements.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
Sales Agent
Garage Clothing Store
01.2020 - 03.2020
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Centre D'éducation Aux Adultes Jeanne
High School Diploma -
Laiser Hill Academy
KenyaFlying -
Dorval Aviation Flight Academy
Montreal, QCSkills
- Customer support
- Adaptable to change
- Computer skills
- Microsoft Office
- Desktop support
- Quality Inspection
- Microsoft Word
- Customer service
- Quality Assurance
- Shipping & Receiving
- Data entry
- Warehouse Experience
- Microsoft Excel
- GPT with Excel; Leverage Chat GPT for Data Success by Microsoft press
- Miss Excels Top Productive Hacks
- Excel 2021 Essential Training [ office 2021\LTSC
- Microsoft 365
- Order tracking
- Decision-making
- Adaptability and flexibility
- Team collaboration
- Organizational skills
- Clear communication
- Critical thinking
- Excellent communication
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Multitasking
- Teamwork and collaboration
- Teamwork
- Quality assurance testing
- Microsoft Office Suite
- Inventory software
- Interpersonal skills
- Warehouse software systems
- Task prioritization
- Verbal and written communication
- Effective communication
- Attention to detail
- Self-motivated and independent
Additional Information
Honesty, Patience, Respect, Ability to work many hours, Ability to learn quickly, Ability to communicate warmly with people
Languages
English
Full Professional
kiswahili
Native or Bilingual
Arabic
Elementary
Luganda
Limited Working
Dinka
Native or Bilingual
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Adventure Travel
- Graphic Design
- Music
- Interior Design
- I have a passion for photography and editing photos
- Photography
- Swimming
- Baking
- Cooking
- Wine Tasting
- I like trying new recipes and food trends
- Animal Care
- Fashion and Style
- Designing and Printing 3D Models
- Engaging in food photography and sharing culinary creations on social media
Work Type
InternshipFull TimeContract WorkWork Location
RemoteHybridTimeline
Senior Clerk
Engage2Excel
11.2023 - Current
Laser Machine Operator
Engage2Excel
06.2023 - 08.2023
Warehouse Shipping Receiver
Engage2Excel
06.2022 - 06.2023
Order Picker
Altitude Sports
11.2021 - 12.2021
Receptionist
Vention
01.2021 - 05.2021
Machine Operator
Axis Lighting
11.2020 - 12.2021
Sales Agent
Garage Clothing Store
01.2020 - 03.2020
Housekeeper
Queen Elizabeth fairmont hotel
10.2019 - 12.2019
Machine Operator
Good Food Company
11.2018 - 09.2020
Centre D'éducation Aux Adultes Jeanne
High School Diploma -
Laiser Hill Academy
Flying -
Dorval Aviation Flight Academy
Personal Information
- Willing To Relocate: Anywhere
- Title: Determine worker
- Availability: Willing to relocate: Anywhere