Anggie Linares-Gonzalez
Logistics- Supply Chain And Operations
Toronto,Canada
Summary
Hardworking and passionate job seeker with 5 years of experience in export, administrative procedures, CRM and Marketing. Strong organizational skills eager to secure entry-level Logistic or Supply Chain Coordinator position. Ready to help team achieve company goals.
Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals.
With an in-depth understanding of human resources, customer service, inventory management, warehouse operations, purchasing, transportation, report generation.
Overview
5
5
years of professional experience
Work History
Response Team Member
ONT Restoration
12.2022 - 01.2023
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air, and upholstery.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers, and disinfectants.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Completed tear-down of existing structures and prepared for new construction.
Production Team Leader
New Toronto Food Co.
03.2022 - 11.2022
- Prepared for production by checking inventory levels of items needed to complete work.
- Reviewed daily workload distribution to prioritize and distribute job assignments.
- Reviewed production schedules and streamlined processes.
- Oversaw logistics and inventory management for storeroom.
- Lead the Safety Culture and conditions for a Safe Working Environment.
- Check and enforce personnel hygiene & safety procedures.
- Ensure that finished products are consistently manufactured according to standards of quality and relevant manufacturing instructions.
- Ensure that the working areas are kept clean and are maintained in working order including all installations in accordance to the company Good Manufacturing Practices.
- Delivered on-time production jobs by allocating projects to teams.
Packer Operator
New Toronto Food Co.
06.2021 - 09.2021
- Worked in a packing room to make, pack, and stack boxes onto pallets.
- Monitored the quality product.
- Packed fresh product into bags and boxes.
- Scored or dimpled product prior to final proofing.
- Complied with safety, health and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Perform other related duties as assigned or required.
Bilingual Customer Service Representative
Teleperformance
09.2020 - 01.2021
- Updated and maintained information in customer accounts.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
Administrative Assistant
CI Vivid Green SAS
10.2019 - 03.2020
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Calculated weight, volume or cost of goods to be moved.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Processed company's import permit and export license processes.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Prepared and processed export documentation according to customs regulations, laws or procedures.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
Administrative Assistant
CI Bovistones SAS
02.2018 - 09.2019
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Calculated weight, volume or cost of goods to be moved.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Stayed on top of shipment locations and current status to update offices and customers.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Communicated with suppliers to reconcile invoice payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
External Consultant
Aichi Coworking
09.2017 - 01.2018
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Authored detailed work plans to meet business priorities and deadlines.
- Supported clients with business analysis, documentation and data modeling.
- Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
- Developed strategic component development plans to support future projects.
- Conducted market research and reported on clients' competition.
- Created customized marketing materials to increase product awareness.
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
Education
Ontario College Diploma - Business- Supply Chain And Operations
Centennial College of Applied Arts And Technology
Scarborough, ON08.2022
Bachelor of Science - International Economic Relations
Universidad Autonoma De Colombia
Bogota, Colombia09.2017
High School Diploma -
Colegio Tecnico Comercial Santa Rita
Facatativa, Colombia12.2011
Skills
- Word
- Excel
- Power Point
- Document Generation
- Transportation and Logistics Coordination
- Critical Thinking
- Creative Solutions
- Performance Management
- Warehouse and Transportation Operations
- Shipping Procedures
- Inventory Management
- Verbal and Written Communication
- Time Management
- Project Management
- Customer Relations
- Microsoft Office
Timeline
Response Team Member
ONT Restoration
12.2022 - 01.2023
Production Team Leader
New Toronto Food Co.
03.2022 - 11.2022
Packer Operator
New Toronto Food Co.
06.2021 - 09.2021
Bilingual Customer Service Representative
Teleperformance
09.2020 - 01.2021
Administrative Assistant
CI Vivid Green SAS
10.2019 - 03.2020
Administrative Assistant
CI Bovistones SAS
02.2018 - 09.2019
External Consultant
Aichi Coworking
09.2017 - 01.2018
Ontario College Diploma - Business- Supply Chain And Operations
Centennial College of Applied Arts And Technology
Bachelor of Science - International Economic Relations
Universidad Autonoma De Colombia
High School Diploma -
Colegio Tecnico Comercial Santa Rita
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