Angelyn Chalmers-Mckenzie
Cleveland,Ohio
Summary
Dedicated professional who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Hair Salon Owner
Self-employeed
08.1993 - 05.2015
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Implemented eco-friendly practices within the salon, reducing environmental impact while maintaining quality standards.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
Education
Diploma - Cosmotology
St. James School of Cosmotology
Montego Bay, Jamaica08.1985
Skills
- Salon hygiene maintenance
- Hair styling expertise
- Upselling Services
- Appointment Scheduling
- Business Management
- Financial Planning
- Continuing education
- Hair Treatment Proficiency
- Health and safety
- Employee Training
- Staff Management
- Coloring techniques
- Customer Service
- Time Management
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Task Prioritization
- Interpersonal Skills
- Professionalism
Languages
English
Native or Bilingual
Timeline
Hair Salon Owner
Self-employeed
08.1993 - 05.2015
Diploma - Cosmotology
St. James School of Cosmotology
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