Angel Xiao Bin Chen
New Westminster,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Barista /All Rounder
Delicia Cafe
10.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Kept product inventory stocked during times of customer congestion and high demand.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Helped management keep adequate supply on hand by notifying of shortages.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
Activity Coordinator
S.U.C.C.E.S.S. Multi-Level Care Society
03.2002 - 08.2019
- Maintained and ordered supplies for activities.
- Developed and implemented themes and activities for seniors .
- Maintained individual records, program records and completed various reports.
- Conducted clinical observations during activities, noting emotional and behavioral health.
Education
High School Graduate
DongGuan GuangDong, ChinaBarista Certificate
Canadian Barista Institute
Canada10.2023
Activity Assistant
College of The Rockies
College Of The Rockies, Cranbrook, BC, CA12.2013
Home Support/Resident Care Attendant Certificate
S.U.C.C.E.S.S. Training Institute
Canada BC06.2001
Skills
-Holds an up-to-date Food Safety Certificate
-Speak fluently in Cantonese and Mandarin
-Demonstrates responsibility, reliability, and the ability to handle multiple tasks effectively
-Detail oriented
-Fantastic customer service skills
-Strong knowledge of espresso and coffee
-Understanding of health and food safety standards
Accomplishments
- Earned the Best Service Award in May 1999 for provided exceptional customer service at T&T Supermarket, Metrotown, Burnaby(1998-1999)
- Recognized first Annual Outstanding Employee Award at*S.U.C.C.E.S.S. Multi-Level Care Society* (2002-2019)
- Promoted to Activity Coordinator in June 2010.
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working
Certification
-Barista certificate from the Canadian Barista Institute, October 2023
- Holds an up-to-date Food Safety Certificate
- Holds an up-to-date Food Handler Certificate
baking
I am a dedicated mother of two and a loving wife who places a high value on family life. I possess a profound zest for life and a deep passion for coffee and baking. The pandemic served as a turning point, allowing me to rediscover these passions. I embarked on a journey of self-improvement, enrolling in various relevant online courses and even creating my personal platform to document my interests and growth. As time passed, my children growing more self-reliant, I felt a strong urge to rejoin the workforce. My aspiration is to engage in something I genuinely love, such as coffee and baking. To prepare myself, I recently completed the Canadian Barista Institute's program. While I may not possess every required skill, my eagerness to learn and embrace new experiences makes me a valuable asset to your team.
Timeline
Barista /All Rounder
Delicia Cafe
10.2023 - Current
Activity Coordinator
S.U.C.C.E.S.S. Multi-Level Care Society
03.2002 - 08.2019
High School Graduate
Barista Certificate
Canadian Barista Institute
Activity Assistant
College of The Rockies
Home Support/Resident Care Attendant Certificate
S.U.C.C.E.S.S. Training Institute
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