Angel Pacheco
Ridgecrest
Summary
Driven and hardworking customer service professional with more than five years of experience providing exceptional service and building strong customer relationships. Recognized by peers and supervisors for reliability, attention to detail, and a positive attitude. Passionate about helping others, and eager to bring outstanding service, adaptability, and teamwork skills to a Flight Attendant role.
Overview
7
7
years of professional experience
Work History
Front Desk Manager
Cardinal Plumbing
Ridgecrest
09.2022 - Current
- Delivered exceptional customer service to clients through in-person and phone interactions.
- Coordinated technician appointments to optimize service delivery and enhance customer satisfaction.
- Served as primary point of contact, effectively communicating service details and resolving issues promptly.
- Managed customer inquiries and complaints with professionalism and a solution-oriented focus.
- Oversaw front desk operations, ensuring a welcoming, organized, and efficient workspace.
- Processed invoices and payments while maintaining precise records and attention to detail.
- Demonstrated strong multitasking abilities and adaptability in fast-paced environments.
Flair Technician
FireQuick Productions
Inyokern
05.2022 - 09.2022
- Seasonal Production Associate at FireQuick – received a letter of recommendation in recognition of exceptional performance, available upon request
- Assembled and packaged pyrotechnic flares for wildland firefighting agencies, adhering to safety procedures.
- Operated in high-risk production environments, maintaining precision and compliance to prevent ignition.
- Followed detailed operating procedures to ensure personal and team safety alongside product integrity.
- Maintained quality and accuracy while achieving daily production timelines.
- Demonstrated accountability and discipline in handling sensitive materials.
- Collaborated with team members to promote safe and efficient workflows in regulated settings.
Grocery Clerk
Stater Brothers
Ridgecrest
03.2019 - 02.2022
- Promoted twice, including immediate promotion upon becoming eligible at age 18, in recognition of exceptional performance, reliability, and strong work ethic.
- Delivered outstanding customer service in fast-paced, high-volume retail setting.
- Operated cash registers with accuracy and efficiency, ensuring a friendly demeanor.
- Stocked and merchandised products to uphold a clean and organized shopping environment.
- Exhibited self-accountability by consistently maintaining high service quality and efficiency.
- Collaborated with team members to improve daily store operations and service standards.
- Managed multiple tasks during peak periods while ensuring attention to detail and customer satisfaction.
Education
High School Diploma -
Burroughs High School
Ridgecrest, CA05.2022
Skills
- Customer service
- Attention to detail
- Communication skills
- Pressure management
- Multitasking and organization
- Determination and urgency
- Team collaboration
- Time management
Timeline
Front Desk Manager
Cardinal Plumbing
09.2022 - Current
Flair Technician
FireQuick Productions
05.2022 - 09.2022
Grocery Clerk
Stater Brothers
03.2019 - 02.2022
High School Diploma -
Burroughs High School