Angelos Theodoris
Duncan,BC
Summary
Dedicated professional with a strong work ethic and attention to detail, experienced at CBC Commercial Cleaning. Proven ability in sanitation techniques and facilities maintenance, ensuring compliance with safety standards. Recognized for effectively training new staff and enhancing operational efficiency through proactive problem-solving and collaboration. Committed to delivering exceptional service and maintaining high hygiene standards.
Developed solid set of skills in maintaining cleanliness and order in professional environments. Gained expertise in safety protocols and efficient task management. Looking to transition into new field, leveraging these transferrable skills to contribute to dynamic team.
Overview
3
3
years of professional experience
Work History
Custodian
CBC Commercial Cleaning
Victoria, BC
11.2025 - Current
- Maintained cleanliness and organization of assigned areas using industrial cleaning equipment.
- Performed routine inspections to ensure compliance with safety and health standards.
- Assisted in training new custodial staff on proper cleaning techniques and equipment usage.
- Developed cleaning schedules to optimize efficiency and ensure timely completion of tasks.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Checked in and stocked inventory throughout facility.
- Collaborated with team members to address special cleaning requests and projects effectively.
- Monitored inventory levels of cleaning supplies, ensuring availability for uninterrupted operations.
- Conducted deep cleaning tasks as needed, contributing to enhanced facility appearance and hygiene standards.
Host
Romeo’s Restaurant
Duncan, BC
01.2024 - 08.2025
- Greeted and seated guests, ensuring optimal dining experience and flow of service.
- Managed waitlists efficiently, reducing guest wait times during peak hours.
- Communicated menu specials and promotions to enhance guest engagement.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Resolved guest concerns promptly, contributing to positive customer feedback and satisfaction.
- Monitored dining environment, adjusting seating arrangements to maximize capacity during busy periods.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Completed daily side work and opening and closing duties without fail.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Phone Representative
Romeos Restaurant
Duncan, BC
02.2023 - 01.2025
- Managed inbound customer calls, ensuring accurate order taking and service inquiries.
- Provided information on menu items, specials, and promotions to enhance customer experience.
- Assisted in resolving customer complaints swiftly, maintaining satisfaction and loyalty.
- Processed orders efficiently using restaurant management software for streamlined operations.
- Trained new team members on phone etiquette and customer engagement techniques.
- Managed multiple phone lines simultaneously, prioritizing calls effectively to maintain quality service standards.
Education
High School Diploma -
QWUSTUN Secondary School
Duncan, BC2025
Skills
- Problem-solving
- Attention to detail
- Customer service-focused
- Sanitation techniques
- Chemical handling
- Facilities maintenance
- Hazardous chemicals handling
- Timely paperwork completion
- Strong work ethic
- Adaptable and flexible
- Decision-making
- Safety standards and protocols
- Conscientious and Detail-oriented
Languages
Greek
Timeline
Custodian
CBC Commercial Cleaning
11.2025 - Current
Host
Romeo’s Restaurant
01.2024 - 08.2025
Phone Representative
Romeos Restaurant
02.2023 - 01.2025
High School Diploma -
QWUSTUN Secondary School