Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Pursuing Private Pilot license
Timeline
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Angelos Peppas

Toronto,ON

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Always looking for new challenges. Always looking for ways to give back to the community.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Branch Manager

Scotiabank
Toronto, Bathurst & Nassau Location, Ontario
10.2021 - Current
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Member of recruiting and interview panel for Toronto Centre.
  • Co-Chair of Toronto Region Mental Health committee

Branch Manager

Scotiabank
Toronto, King & Bathurst Location, ON
08.2020 - 09.2021
  • Successfully elevated branch results from 14th place to 2nd
  • Helped employees with career development
  • Hired and coached new sales team
  • Maintained and expanded client relationships for the branch
  • Exceeded results in both new business and retention

Small Business Advisor

Scotiabank
Toronto, King And University, ON
11.2019 - 07.2020
  • Reviewed business plans and company financials in order to determine approval of business credit applications for loans.
  • Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
  • Exceeded sales targets for my branch.
  • Provided investment advice to small business owners with tailed solutions.

Assistant Manager

Scotiabank
Toronto, Ontario
01.2017 - 11.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached and developed front line staff members.

Financial Advisor

Scotiabank
08.2014 - 12.2016
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
  • Worked with clients to support understanding of rationale and details of financial strategies.

Client Services Representative

Porter Airlines
Toronto
05.2013 - 10.2013
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Checked in customers at gate.

Education

Bachelor of Arts - International Relations

University of Athens
Athens, Greece
06.2013

Skills

  • Adaptable to Changing Conditions
  • Business Development
  • Coaching and Mentoring
  • Business Relationship Management
  • Interviewing and Hiring
  • Team-Building Leadership
  • Customer Service

Accomplishments

Adventurer and skilled mountaineer. Successfully crossed Iceland in a winter hiking expedition (324km) that lasted 14 days in the outdoors. (Feb 2020) Was able to raise $2000 for the Covenant House, an organization dedicated to homeless youth in Canada.


Have accomplished multiple summits in the Canadian Rockies.


Kayaked 120km in Northern Quebec to raise awareness and in recognition of Orange Shirt day and the victims of the residential school system.

Certification

  • Branch Compliance Officer
  • Investment Funds in Canada
  • Retirement and Financial Planning Certification

Pursuing Private Pilot license

Have been working on PPL, doing ground school and

Timeline

Branch Manager

Scotiabank
10.2021 - Current

Branch Manager

Scotiabank
08.2020 - 09.2021

Small Business Advisor

Scotiabank
11.2019 - 07.2020

Assistant Manager

Scotiabank
01.2017 - 11.2019

Financial Advisor

Scotiabank
08.2014 - 12.2016

Client Services Representative

Porter Airlines
05.2013 - 10.2013

Bachelor of Arts - International Relations

University of Athens

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Angelos Peppas