Angelo Saboo
Cambridge,ON
Summary
Dynamic operations professional, excelling in logistics management and customer relationship management. Achieved a 25% reduction in losses through strategic security enhancements. Proficient in SQL and advanced Excel, fostering teamwork and driving process improvements to optimize operational efficiency.
Overview
2
2
years of professional experience
Work History
Operations Lead - Integrated Fulfillment
Blowhorn Logistics
03.2023 - 12.2023
- Developed robust customer onboarding process via mobile app.
- Handled major clients in integrated fulfillment responsible for 40% revenue.
- Improved cross-hub movements by optimizing routed and deployment timings.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Dealt with transportation vendors to reconcile dues and impose strict penalties in case of breach of contracts.
- Reduced 25% losses by installing cameras at warehouses, resulting in a more secure environment for shipment storage.
- Created SQL real-time dashboards for stakeholders for quick updates and better traceability.
- Visited sited for inspection and quality training on customer management and tech development training.
Operations Associate
Blowhorn Logistics
01.2022 - 02.2023
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Communicated updates with 14 major clients to ensure alignment with system updates and trace miscounts.
- Performed P&L analysis by gathering city-wise revenue and costs & improved operating margins by 28%.
Business Operations Intern
Blowhorn Logistics
09.2021 - 12.2021
- Aided in budget creation and management, ensuring financial resources were allocated effectively across projects.
- Streamlined business processes by identifying inefficiencies and implementing solutions, resulting in better delivery of SLA's (92%) .
- Reconciled Cash On Delivery collections and reported discrepancies.
- Configured contracts as per customer terms and onboarded customers.
- Managed inter-hub vehicle deployments and resolved on-route issues.
- Coordinated with clients to track shipments and deliver SLA.
Education
Ontario College Graduate Certificate - Business Analytics
Conestoga College Institute of Technology And Advanced Learning
Kitchener08-2025
Ontario College Graduate Certificate - Supply Chain Management - Global
Conestoga College Institute of Technology And Advanced Learning
Kitchener08-2024
BBA - Logistics And Supply Chain Management
Asian School of Business
India07-2021
Skills
- Capacity planning
- Warehouse management
SQL - Advanced
Microsoft Excel - Advanced
- Cost reduction
- Order fulfillment
- Logistics management
- Customer relationship management
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Operations Lead - Integrated Fulfillment
Blowhorn Logistics
03.2023 - 12.2023
Operations Associate
Blowhorn Logistics
01.2022 - 02.2023
Business Operations Intern
Blowhorn Logistics
09.2021 - 12.2021
Ontario College Graduate Certificate - Business Analytics
Conestoga College Institute of Technology And Advanced Learning
Ontario College Graduate Certificate - Supply Chain Management - Global
Conestoga College Institute of Technology And Advanced Learning
BBA - Logistics And Supply Chain Management
Asian School of Business