Angelo Mcvay
Hawthorne
Summary
Employment program specialist prepared to enhance workforce development initiatives. Extensive experience in program facilitation, client support, and job training initiatives that drive successful employment outcomes. Highly collaborative team player known for adaptability and delivering results under changing circumstances. Skilled interviewer and team lead on various projects within 5 years of my career as Employment Program Representative I have experience in counseling and program development, with strong focus on client success.
Overview
5
5
years of professional experience
Work History
Employment Program Representative
Employment Development Department
04.2020 - Current
- Helping people working with a diverse population. customer-focused to assist customers and work cooperatively with local partners in America's Job Center of California.
- Works in an integrated Workforce Services (WS) environment to assist customers through the delivery method of self-service, facilitated self-help and staff-assisted services.
- Analyzes the needs of the customer to increase the range of services available, promotes the Employment Development Department (EDD) and WS programs and/or services, facilitates various Job Search-related workshops, and/or provides Individualized Career Services.
- EPR utilizes and markets California's labor exchange system, CalJOBS, to help job seekers and employers navigate the state's workforce services system. Responsible for recording a range of no-cost employment and training services offered in partnership with State and local agencies and organizations through America's Job Center of California
- (AJCC) into the CalJOBS system.
Education
Bachelor of Arts - Journalism And Mass Communication
California State University of Los Angeles
Los Angeles, CA06-2024
Associate of Arts - Communication Studies
Santa Ana College
Santa Ana, CA12-2021
Associate of Arts - Communications
Santa Ana College
Santa Ana, CA12-2021
Skills
- Strong interpersonal skills
- accuracy
- writing and editing, preparing clear and concise documents, ability to follow instructions, and experience with interviewing/ contacting claimants, Employers and third party consumers
- Telephone etiquette
- Analytical skills
- Adaptability
Timeline
Employment Program Representative
Employment Development Department
04.2020 - Current
Bachelor of Arts - Journalism And Mass Communication
California State University of Los Angeles
Associate of Arts - Communication Studies
Santa Ana College
Associate of Arts - Communications
Santa Ana College
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