Angelo Lucero
Modesto
Summary
Dynamic retail professional with extensive experience at Five Below, excelling in customer service and point-of-sale operations. Proven ability to enhance shopping experiences through tailored recommendations and effective inventory management. Recognized for maintaining organized merchandise displays and achieving high customer satisfaction through attentive service and efficient cash handling.
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Overview
4
4
years of professional experience
Work History
Retail Associate
Five Below
11.2025 - Current
- Assisted customers with product inquiries and provided tailored recommendations to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Maintained organized merchandise displays, contributing to an appealing store environment.
- Collaborated with team members to restock inventory, ensuring products remained available for customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Meat Clerk
Cost Less
12.2024 - 05.2025
- Maintained inventory accuracy through regular stock checks and quality assessments.
- Assisted customers with product selection, ensuring exceptional service and satisfaction.
- Prepared meat products for display, ensuring freshness and presentation standards were met.
- Trained new staff on proper meat handling techniques and customer service protocols.
- Implemented best practices for sanitation, enhancing overall department cleanliness and safety compliance.
- Cut meats to customer specifications and answered questions about specialty products.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
Courtesy Clerk
Safeway
05.2022 - 11.2023
- Assisted customers with inquiries and product location to enhance shopping experience.
- Bagged groceries efficiently while ensuring proper handling of items.
- Maintained cleanliness and organization of checkout area to promote safety and accessibility.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Helped customers take merchandise out of store and loaded items into vehicles.
Shift Leader
Subway
01.2023 - 08.2023
- Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained new team members on food safety protocols and operational procedures.
- Assisted in inventory management, including stock rotation and order placement.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Implemented promotional strategies to encourage upselling of menu items during peak hours.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Quest Academy
Hayward, CASkills
- Customer service
- Point-of-sale operations
- Inventory management
- Cash handling
- Merchandise display
- Checkout organization
Timeline
Retail Associate
Five Below
11.2025 - Current
Meat Clerk
Cost Less
12.2024 - 05.2025
Shift Leader
Subway
01.2023 - 08.2023
Courtesy Clerk
Safeway
05.2022 - 11.2023
High School Diploma -
Quest Academy