Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelo Esposito

San Diego

Summary

Dynamic and dedicated professional with extensive experience in customer service at Del Frisco's Double Eagle. Proven ability to enhance guest satisfaction through effective table setting and order accuracy. Skilled in team collaboration and stock management, consistently delivering exceptional service in fast-paced environments. Committed to fostering repeat business through rapport-building and attentive service.

Overview

9
9
years of professional experience

Work History

Busser

Del Frisco's Double Eagle
San Diego
06.2024 - Current
  • Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
  • Assisted in the training of new bussers, sharing knowledge and best practices.
  • Bussed and reset tables in an orderly fashion.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Server

The Grumpy Monk
Myrtle Beach
06.2018 - 07.2018
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Delivered food orders promptly and courteously.

Barback/Busser

American Tap House
Myrtle Beach
04.2017 - 08.2017
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
  • Successfully managed multiple tasks simultaneously while providing quality service.

Server/Busser

Roosters Sports Bar & Grill
Myrtle Beach
04.2016 - 08.2016
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Took orders from customers accurately and in a timely manner.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Bachelor of Science - Exercise Science

Coastal Carolina University
Conway, SC
12-2018

Skills

  • Table setting
  • Customer service
  • Food delivery
  • Order accuracy
  • Stock management
  • Team collaboration

Timeline

Busser

Del Frisco's Double Eagle
06.2024 - Current

Server

The Grumpy Monk
06.2018 - 07.2018

Barback/Busser

American Tap House
04.2017 - 08.2017

Server/Busser

Roosters Sports Bar & Grill
04.2016 - 08.2016

Bachelor of Science - Exercise Science

Coastal Carolina University
Angelo Esposito