Completed EKG technician course in June 2026. Detail-oriented office specialist skilled in coordinating schedules and managing patient data. Demonstrated ability to ensure HIPAA compliance while providing exceptional customer service.
Overview
21
21
years of professional experience
Work History
Office Specialist
Tri-City Mental Health Authority
Pomona
10.2005 - Current
Coordinated staff meeting schedules using Outlook and RingCentral to ensure timely communication.
Supported upkeep of confidential client records and documentation.
Processed patient registrations, enhancing workflow efficiency.
Compiled financial paperwork and generated accurate reports for management review, supporting informed decision-making.
Maintained meticulous records of patient data while
adhering to privacy regulations.
Collaborated with medical staff to confirm insurance details and eligibility.
Confirmed patient eligibility for medical and Medicare benefits to facilitate smooth processing.
Ensured compliance with HIPAA regulations to safeguard patient confidentiality.
Demonstrated proficiency in electronic health records to optimize patient data management.
Streamlined report generation processes to improve efficiency and ensure reliable data delivery.
Navigated DMH Cerner portal for efficient access to electronic health information.
Managed client care and attendance reports, ensuring accurate data tracking.
Delivered exceptional customer service by addressing client needs promptly.