Angelique Kate Paran
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Impression Team Lead
NewSmile Ca
11.2021 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Impression specialist
NewSmile Ca
02.2021 - 10.2021
Associate
Wipro Inc.
03.2019 - 03.2021
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Streamlined moderation processes by implementing effective content filtering tools and techniques.
- Reduced response time for content review, ensuring a safer online environment for users.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Prevented potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Strengthened team efficiency by training new moderators on best practices, guidelines, and workflow processes.
- Enhanced data-driven decision-making through regular reporting of key moderation metrics to management.
Assistant Manager
Clothestime Fashion
03.2018 - 03.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
Front Desk Agent
Department Of Trade And Industry
04.2017 - 08.2017
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelors Degree- Bachelor of Arts in International Studies -
University of San jose-Recoletos
03.2018
Skills
- Trend Tracking
- Schedule Management
- Performance Monitoring
- Production Monitoring
- Quality Control
- Key Performance Indicators
- Employee Evaluation
Accomplishments
- Honor Student, College of Arts and Sciences, University of San JoseRecoletos, First Semester of S.Y 2014-2015.
- Honor Student, College of Arts and Sciences, University of San JoseRecoletos, Second Semester of S.Y 2017-2018.
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Bisaya
Native or Bilingual
Additional Phone
236-866-7715
Birthday
06/14/97
Birthplace
Cebu City
Additional Addresses
5452 Knight st., Vancouver, Canada
Personal Information
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
References
- Mr. Richard Fernandez, University Of San Jose-Recoletos, +639335203876
- Ms. Gemmilyn E. Labra, Newsmile, +17788395750, Gem@newsmilelife.app
- Ms. Veeola Gonzales, Wipro, 09238398828, vgalo2002@yahoo.com
Timeline
Impression Team Lead
NewSmile Ca
11.2021 - Current
Impression specialist
NewSmile Ca
02.2021 - 10.2021
Associate
Wipro Inc.
03.2019 - 03.2021
Assistant Manager
Clothestime Fashion
03.2018 - 03.2019
Front Desk Agent
Department Of Trade And Industry
04.2017 - 08.2017
Bachelors Degree- Bachelor of Arts in International Studies -
University of San jose-Recoletos
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