Angelique Dawn Escasinas
Lethbridge,Alberta
Summary
Dynamic professional with a proven track record at Accenture Inc, excelling in fraud investigation and quality assurance. Adept at enhancing operational efficiency and compliance management, I leverage strong analytical thinking and effective communication to drive team productivity and deliver high-quality results. Committed to maintaining regulatory standards and fostering a culture of excellence.
Overview
12
12
years of professional experience
Work History
Health Care Aide
Adaptacare Personal Care Homes Inc
Lethbridge, Alberta
04.2024 - Current
- Assisted patients with daily living activities, including bathing, dressing, grooming, and eating.
- Supported patients in maintaining independence while offering necessary assistance.
- Documented observations of changes in patient conditions, focusing on physical and emotional health.
Anti Money Laundering Team Lead
Accenture Inc
Taguig, Metro Manila
09.2022 - 01.2024
- Implemented process improvements that enhanced operational efficiency.
- Trained new staff on essential processes, ensuring knowledge retention and competency.
- Delegated tasks according to individual skills to optimize team performance.
- Provided leadership and guidance, ensuring timely delivery of high-quality work.
- Developed strategies that increased team productivity and improved customer service.
- Monitored team performance against targets, applying corrective measures as necessary.
- Facilitated coaching sessions to support staff personal development initiatives.
- Conducted performance appraisals, delivering constructive feedback and identifying areas for improvement.
Anti Money Laundering Investigator
Accenture Inc
Taguig, Metro Manila
11.2020 - 08.2022
- Prepared detailed reports summarizing findings from investigations into money laundering and terrorist financing.
- Conducted data analysis on transactions to identify patterns of illicit financial activities.
- Analyzed customer records and transaction histories to detect signs of suspicious behavior.
- Monitored accounts for unusual activities indicating potential illegal transactions.
- Investigated incidents related to money laundering and financial crimes.
- Reviewed case files for accuracy before submission to senior management or regulatory authorities.
Vendor Master Junior Team Lead
Accenture Inc
Mandaluyong, Metro Manila
05.2018 - 10.2020
- Monitored vendor performance against service level agreements to ensure compliance.
- Identified and implemented process improvements within vendor management program.
- Oversaw team performance, taking corrective actions to meet established targets.
- Provided leadership and guidance, ensuring timely completion of tasks to high standards.
- Resolved escalated customer complaints promptly and efficiently.
- Delegated tasks based on individual skill sets to optimize team efficiency.
- Trained new staff on relevant processes and procedures for effective onboarding.
- Supported junior staff during peak workload periods to maintain productivity.
Vendor Master Reviewer
Accenture Inc
Mandaluyong, Metro Manila
11.2016 - 04.2018
- Reviewed and maintained vendor records to ensure accuracy and compliance with policies.
- Examined vendor documentation for completeness and adherence to company procedures.
- Updated, created, and inactivated vendor records, ensuring data consistency across systems.
Quality Assurance Analyst
Accenture Inc
Mandaluyong, Metro Manila
01.2016 - 10.2016
- Evaluated team outputs to ensure adherence to quality and timeliness standards for SLA.
- Identified process improvement opportunities to enhance operational efficiency.
- Developed enhancements that significantly improved data quality.
- Conducted internal audits to measure adherence to established QA standards.
Vendor Master Analyst
Accenture Inc
Mandaluyong, Metro Manila
08.2013 - 12.2015
- Maintained accurate vendor records by creating, updating, and deleting entries in the system.
- Ensured consistency by verifying vendor information with supporting documentation.
- Explored opportunities for enhancing vendor master data management to improve overall data quality.
Education
Adaptacare Personal Care Homes Inc.
Lethbridge, AB01-2025
Bachelor of Science - Financial Management
Far Eastern University
Metro Manila, Philippines01-2013
Bachelor of Science - Computer Engineering
Mapua Institute of Technology
Intramuros, Manila, Philippines01-2009
High School Diploma -
Saint Paul University Surigao
Surigao City, Philippines01-2008
Badas Elementary School
Surigao Del Norte, Philippines01-2004
Skills
- Effective communication
- Quality assurance
- Compassion
- Regulatory compliance
- Problem solving
- Fraud investigation
- Attention to detail
- Data analysis
- Compliance management
- Transaction monitoring
- Suspicious activity reporting
- Professionalism
- Analytical thinking
Timeline
Health Care Aide
Adaptacare Personal Care Homes Inc
04.2024 - Current
Anti Money Laundering Team Lead
Accenture Inc
09.2022 - 01.2024
Anti Money Laundering Investigator
Accenture Inc
11.2020 - 08.2022
Vendor Master Junior Team Lead
Accenture Inc
05.2018 - 10.2020
Vendor Master Reviewer
Accenture Inc
11.2016 - 04.2018
Quality Assurance Analyst
Accenture Inc
01.2016 - 10.2016
Vendor Master Analyst
Accenture Inc
08.2013 - 12.2015
Adaptacare Personal Care Homes Inc.
Bachelor of Science - Financial Management
Far Eastern University
Bachelor of Science - Computer Engineering
Mapua Institute of Technology
High School Diploma -
Saint Paul University Surigao
Badas Elementary School
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