Angelique Ponce De Leon
Santa Cruz,CA
Summary
Dynamic and passionate personal stylist with a proven track record at URBN. Eager to contribute to the new Anthropologie location in Santa Cruz by applying extensive experience in managing hospitality operations, a strong foundation in retail and fashion as well as an intimate understanding of local culture and clientele. Known for fostering collaborative professional environments, empowering coworkers and enhancing team performance. Personable and creative with genuine enthusiasm for style, ready to build lasting relationships with diverse customers in a vibrant retail setting.
Overview
10
10
years of professional experience
Work History
Administrative Manager
Lion Oak Tree Care
07.2025 - Current
- Perform bookkeeping and scheduling for a local growing tree care company. Remote.
- Oversee budget preparation and expense tracking, ensuring financial accuracy and compliance with regulations.
- Enhance internal communication channels, fostering collaboration among teams for improved productivity.
Personal Stylist
Anthropologie
09.2024 - 01.2025
- Developed strong relationships with customer base in a short amount of time (left in late January due to baby Born early Feb).
- Easily navigated Concierge and was able to send buy links as well as use QR codes for items.
- Sent out Personal Style picks or collections to customers on Concierge.
- Rotated display outfits weekly.
- Guided Fit Sessions.
- Kept team accountable with weekly selling and buy links sent goals.
- Motivated team with fun competition incentives (even if it was just beating our own sales from last month!)
Assistant Manager and Bar Manager
Pono Hawaiian Kitchen and Tap
01.2019 - 09.2023
- Supervised daily operations to ensure quality service and customer satisfaction.
- Trained and mentored staff on professionalism and productivity.
- Implemented inventory management systems to verify stock, address discrepancies and amplify profit.
- Control labor costs by adjusting schedule to align with anticipated customer demands.
Co-Founder and Owner
Aldea Tucanes
01.2017 - 04.2019
- Owner, creator and acting CFO Of eco-hostel Aldea Tucanes in the heart of Tulum, Quintana Roo, Mexico.
- Conceptualized and oversaw the entire project from ground up including construction and then daily operations.
- Implemented marketing initiatives that increased brand visibility and customer outreach efforts including social content, guest reservations and financial aspects of the hotel.
Lead Server
Olitas Cantina
01.2016 - 01.2017
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Education
Bachelor of Arts - Spanish Literature
Mills College
Oakland, CA06.2015
Bachelor of Arts - Creative Writing
Mills College
Oakland, CA06.2015
Skills
- Personal Styling Experience
- Strong clienteling capabilities
- Ample Management Experience
- Office administration
- Employee onboarding
- Training and coaching
- Inventory control
- Vendor Relations
- Social media marketing
- Bilingual communication
- Budgeting and forecasting
- Sales strategies
Languages
Bilingual
(English/Spanish)
Timeline
Administrative Manager
Lion Oak Tree Care
07.2025 - Current
Personal Stylist
Anthropologie
09.2024 - 01.2025
Assistant Manager and Bar Manager
Pono Hawaiian Kitchen and Tap
01.2019 - 09.2023
Co-Founder and Owner
Aldea Tucanes
01.2017 - 04.2019
Lead Server
Olitas Cantina
01.2016 - 01.2017
Bachelor of Arts - Creative Writing
Mills College
Bachelor of Arts - Spanish Literature
Mills College