Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

ANGELIQUE LAPADA

Toronto,Canada

Summary

Dynamic and results-driven professional with a proven track record at Richmond Hill Retirement Residence, excelling in client relations and administrative coordination. Adept at enhancing brand reputation through effective communication and project management, while leveraging data management skills to support sales operations and deliver exceptional customer service.

Overview

3
3
years of professional experience

Work History

Office Administrative Assistant

Richmond Hill Retirement Residence
02.2025 - Current
  • Coordinated and conducted marketing tours for prospective residents, contributing to the sales and community outreach efforts of the retirement residence.
  • Managed initial client inquiries by completing prospect inquiry sheets for all telephone inquiries, capturing key sales leads.
  • Supported sales operations by accurately entering sales data into specialized software.
  • Presented a positive company image and maintained professional communication with residents, families, and the public, enhancing the company's brand reputation.
  • Prepared and typed a variety of professional documents, including resident notices and activity schedules.

Retail Sales Associate

Canadian Tire Corp.
06.2023 - 01.2025
  • Greeted and assisted a diverse customer base, providing knowledgeable and friendly service to ensure a positive retail experience.
  • Managed customer inquiries and resolved concerns both in-person and over the phone in a fast-paced environment.

Travel Consultant

Travel Cue
10.2022 - 12.2022
  • Advised clients on travel solutions, managing all inquiries and bookings to ensure excellent customer satisfaction.
  • Assisted with complex travel documentation and provided personalized solutions based on client needs.

Education

Business Administration - Marketing

Seneca Polytechnic
Toronto, Ontario
08.2025

Bachelor of Science - Tourism Management

Polytechnic University of The Philippines
Manila, Philippines
09.2022

Skills

  • Client relations and engagement
  • Communication skills
  • Project management
  • Content creation
  • Sales and market management
  • Administrative coordination
  • Customer service
  • Data management

Websites

Timeline

Office Administrative Assistant

Richmond Hill Retirement Residence
02.2025 - Current

Retail Sales Associate

Canadian Tire Corp.
06.2023 - 01.2025

Travel Consultant

Travel Cue
10.2022 - 12.2022

Business Administration - Marketing

Seneca Polytechnic

Bachelor of Science - Tourism Management

Polytechnic University of The Philippines

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ANGELIQUE LAPADA