Angelique Jacques
Calgary,AB
Summary
Dynamic and meticulous professional with a proven track record at Tsuut'ina Nation Police Service, excelling in records retrieval and confidentiality. Demonstrated ability to resolve problems efficiently, underpinned by a strong work ethic and active listening skills. Achieved a 100% accuracy rate in data processing, showcasing exceptional attention to detail and organizational prowess.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Police Information Check Clerk
Tsuut'ina Nation Police Service
Tsuut'ina, AB
03.2023 - Current
- Reviewed files, records and other documents to obtain information or respond to requests.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Processed applicant data swiftly and accurately.
- Verified accuracy of all paperwork prior to submission for processing.
- Entered data into computer systems accurately and efficiently.
Conversion Crew Staff
Grey Eagle Casino & Resort
Tsuut'ina, AB
11.2021 - Current
- Integrated professional audio/video systems and provided technical assistance to resolve issues.
- Collaborated with production staff to deliver exceptional performances.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
- Reviewed drawings, blueprints, schematics and service manuals to identify technical requirements.
- Remained alert, active and ready to respond to requests using variety of available resources.
Bartender
Grey Eagle Resort & Casino
Tsuut'ina, AB
10.2021 - Current
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
Security Guard
Canadian Corps of Commissionaires
Calgary, AB
08.2019 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Responded to medical emergencies before paramedic and law enforcement arrival.
On-Call Receptionist
Tsuut'ina Nation Police Service
Tsuut'ina, AB
01.2022 - 03.2023
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Supported team members as gatekeeper collecting messages and fielding common questions.
Guard
Tsuut'ina Nation Police Service
Tsuut'ina, AB
08.2019 - 02.2023
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
- Maintained proper paperwork to provide accurate incident records.
- Collaborated with officials to establish action plans to provide safe environment and immediate response to threats and emergencies.
- Monitored security cameras to identify and respond to suspicious activity.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at holding cell facilities.
Infantryman
Canadian Armed Forces
Calgary, AB
02.2019 - 01.2023
- Operated successfully under wide range of lighting, weather and stress conditions to complete training.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
Student Intern
Canadian Wildlife Federation
Moose Jaw, SK
04.2022 - 09.2022
- Participated in weekly staff meetings and team building events.
- Worked with management and instructors to establish core skills related to job and industry.
- Organized events to raise money and increase company awareness.
- Collaborated with stakeholders in creating marketing and branding materials.
- Assisted in routine research, investigations and special projects to support work of assigned department.
On-Call Receptionist
Tsuut'ina Administration Office
Tsuut'ina, AB
03.2022 - 05.2022
- Answered high volume of telephone calls to offer operational information and help with specific issues.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled appointments and maintained and updated appointment calendars.
Security Guard
XA Staffing
Calgary, AB
08.2019 - 04.2021
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Guarded restricted areas to prevent unauthorized entry.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Verified photo IDs and tickets to allow guests passage.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Car Detailer
Tsuut'ina Nation Police Service
Tsuut'ina, AB
07.2017 - 09.2019
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
Volunteer
Cochrane & Area Humane Society
Cochrane, AB
08.2017 - 01.2019
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
Translator and Interpreter
Organic Wine Connection
Cochrane, AB
01.2012 - 09.2018
- Translated client documents between languages.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
- Facilitated communication for people with limited language proficiency.
Junior Instructor
Springbank School of Highland Dance
Calgary, AB
09.2014 - 08.2015
- Planned choreography for group performances and recitals.
- Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
- Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
Education
Bachelor of Arts - Philosophy
University of Calgary
Calgary, ABSkills
- Meticulous and organized
- Active listening
- Good work ethic
- Problem resolution
- Records retrieval
- Confidentiality
Affiliations
- Director of Diversity, Equity and Inclusivity at Alpha Gamma Delta (Dec 2020- Dec 2021)
Certification
- Narcan Training
- ProServe Certification
- ProTect Certification
Contact
Calgary, AB T2L 1Y3
Education and Training
CPIC / PROS
Languages
English
Native/ Bilingual
French
Full Professional
Timeline
Police Information Check Clerk
Tsuut'ina Nation Police Service
03.2023 - Current
Student Intern
Canadian Wildlife Federation
04.2022 - 09.2022
On-Call Receptionist
Tsuut'ina Administration Office
03.2022 - 05.2022
On-Call Receptionist
Tsuut'ina Nation Police Service
01.2022 - 03.2023
Conversion Crew Staff
Grey Eagle Casino & Resort
11.2021 - Current
Bartender
Grey Eagle Resort & Casino
10.2021 - Current
Security Guard
Canadian Corps of Commissionaires
08.2019 - Current
Guard
Tsuut'ina Nation Police Service
08.2019 - 02.2023
Security Guard
XA Staffing
08.2019 - 04.2021
Infantryman
Canadian Armed Forces
02.2019 - 01.2023
Volunteer
Cochrane & Area Humane Society
08.2017 - 01.2019
Car Detailer
Tsuut'ina Nation Police Service
07.2017 - 09.2019
Junior Instructor
Springbank School of Highland Dance
09.2014 - 08.2015
Translator and Interpreter
Organic Wine Connection
01.2012 - 09.2018
Bachelor of Arts - Philosophy
University of Calgary
Similar Profiles
Summer Big SmokeSummer Big Smoke
Youth Outreach Worker Focus on Threat Assessement at Tsuut'ina Nation Police ServiceYouth Outreach Worker Focus on Threat Assessement at Tsuut'ina Nation Police Service
Riel ManywoundsRiel Manywounds
Youth Program Coordinator at Tsuut'ina NationYouth Program Coordinator at Tsuut'ina Nation
Stephanie SimonStephanie Simon
Accounts Payable Clerk at Tsuut'ina Nation Finance departmentAccounts Payable Clerk at Tsuut'ina Nation Finance department