Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelique Daigle

Summary

Newly graduated and looking to broaden my experience. Excelled in report generation and problem-solving, enhancing data accuracy and customer satisfaction. Skilled in Microsoft Office Suite, showcasing computer proficiency and a results-focused approach.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

The Brick
08.2021 - Current
  • Responded to customer requests for products, services, and company information on the phone, by email and in person.
  • Monitored cash drawers and counted them at the end of the night.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Trained new personnel regarding company operations, policies and services.

Data Management Business Analyst Intern

Bombardier
05.2022 - 08.2023


  • Maintained databases by updating, cleaning, and organizing information regularly.
  • Conducted regular reports of datasets to identify discrepancies or inconsistencies.
  • Managed data analyses, quality improvements and issue resolution.
  • Created executive profiles for major events.


Education

Bachelor of Arts - Business Technology Management

Concordia University
Montreal, QC
08.2024

Skills

  • Account updating
  • Report Generation
  • Data Collection
  • Data Entry
  • Computer Proficiency
  • Problem-solving abilities
  • Microsoft Office Suite

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Data Management Business Analyst Intern

Bombardier
05.2022 - 08.2023

Customer Service Representative

The Brick
08.2021 - Current

Bachelor of Arts - Business Technology Management

Concordia University

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Angelique Daigle