Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelique Brackin

Menifee,CA

Summary

Dedicated and detail-oriented healthcare administration professional with a strong aptitude for technology. Skilled in EMR and Tebra systems, data entry, medical billing, accounts receivable, and payment processing for medical and behavioral health services. Experienced in patient registration and coordinating care between providers, managing current and past-due accounts, and navigating multiple funding options. Committed to ensuring compliance, patient privacy, and exceptional customer service. Seeking a full-time role in a dynamic organization where these skills can contribute to operational efficiency and patient satisfaction.

Overview

19
19
years of professional experience

Work History

Healthcare Administration and Billing Specialist

Sana Johnson Quijada
01.2024 - Current
  • Organizational Management – Overseeing daily operations, staff coordination, and workflow efficiency.
  • Financial & Billing Expertise – Managing budgets, processing invoices, and handling accounts receivable.
  • Insurance & Compliance Knowledge – Verifying patient coverage, ensuring regulatory adherence, and maintaining HIPAA compliance.
  • Patient Relations & Customer Service – Communicating effectively with patients, resolving inquiries, and enhancing satisfaction.
  • Data Entry & EMR Proficiency – Utilizing electronic medical records (EMR) systems like Tebra for accurate documentation.
  • Scheduling & Coordination – Managing patient appointments, provider availability, and treatment planning.
  • Problem-Solving & Adaptability – Addressing operational challenges and implementing efficient solutions.
  • Leadership & Team Collaboration – Working with healthcare providers, insurance representatives, and administrative staff.
  • Verify patient information- Updating demographics, insurance details, and visit records to maintain accuracy.


Food Service (Temp Service)

Bear River Springs Charter School
01.2023 - Current
  • Meal Preparation & Serving – Prepare and serve breakfast and lunch, following recipes, portion sizes, and food safety guidelines.
  • Food Safety & Compliance – Maintain hygiene standards, adhere to nutrition guidelines, and ensure proper food handling.
  • Dietary Accommodations – Address special dietary needs, allergies, and medical restrictions per school policies.
  • Record Keeping – Track meals served, inventory, and other required data.
  • Customer Service – Provide friendly assistance to students, staff, and parents regarding food service inquiries.
  • Teamwork – Collaborate with food service personnel and school staff for efficient meal operations.

Administrative Assistant

American Electric Services
01.2013 - 01.2023
  • Data Entry: Accurately input and manage important data and information into digital systems, ensuring records are up-to-date and easily accessible.
  • Invoicing: Generate and process invoices for services provided, maintaining financial records and ensuring timely and accurate billing.
  • Email Distribution: Manage email correspondence efficiently by organizing, forwarding, and responding to emails as necessary to facilitate communication within the company.
  • Scheduling: Coordinate and manage schedules for employees, appointments, and meetings, optimizing time management and resource allocation.
  • Filing: Organize and maintain physical and digital files, making documents easily retrievable while ensuring confidentiality and security.
  • Customer Service Representative: Interact with customers, addressing inquiries, resolving issues, and providing exceptional service to maintain positive relationships.
  • Incoming and Outgoing Phone Calls: Manage incoming calls by directing them to the appropriate individuals and handle outgoing calls for various purposes, including scheduling and customer support.
  • (remote)

Shipping & Receiving Clerk

MWA / PHS
01.2006 - 01.2013
  • All Shipping and Receiving Duties: Proficiently handled all aspects of shipping and receiving operations, ensuring the smooth flow of goods in and out of the organization.
  • Experienced with Shipping Fulfillment: Demonstrated expertise in shipping fulfillment processes, utilizing carriers such as FedEx, UPS, DHL, and freight services to meet delivery requirements efficiently.
  • Stock Room Management: Effectively managed stock room operations, including inventory tracking, order fulfillment, and receiving new shipments, demonstrating extensive inventory management skills.
  • Leadership and Crew Management: Led and supervised small teams or crews, promoting teamwork and achieving organizational goals through effective leadership.
  • Hazmat Training: Possessed hazmat training, ensuring compliance with safety regulations and the safe handling of hazardous materials.
  • Technology Proficiency: Proficient in using technology tools such as Microsoft Word, Excel, Outlook, and Quick Aviation to enhance productivity and streamline operations.

Education

High School Graduate -

Paloma Valley High School
01.2005

Skills

  • Insurance verification
  • Data entry proficiency
  • Tebra
  • Availity
  • EMR
  • Scheduling
  • Microsoft Word, Excel, Outlook
  • Multi-line Phone System
  • Google Docs, Sheets
  • Quick Aviation
  • Customer Service
  • Billing systems and software

Timeline

Healthcare Administration and Billing Specialist

Sana Johnson Quijada
01.2024 - Current

Food Service (Temp Service)

Bear River Springs Charter School
01.2023 - Current

Administrative Assistant

American Electric Services
01.2013 - 01.2023

Shipping & Receiving Clerk

MWA / PHS
01.2006 - 01.2013

High School Graduate -

Paloma Valley High School

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Angelique Brackin