Angeline Tarampi
Marketing Professional|Brand Portfolio And Strategy|Brand Management|New Product Development
Scarborough,ON
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Shift Leader - Part Time
Baskin-Robbins
Toronto, ON
01.2023 - Current
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Store Manager
K-Goodies And Chocolates Store
Caloocan City, METRO MANILA
12.2020 - 03.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Executive Assistant to the President
Hyundai Commonwealth Inc.,
Quezon City, METRO MANILA
07.2017 - 03.2022
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled confidential and sensitive information with discretion and tact.
Education
Bachelor of Science - Business Administration - Marketing Management
Our Lady of Fatima University
Quezon City, Philippines 06.2013 - 03.2017
Post-Degree Certificate - Global Business Management
Centennial College
941 Progress Ave, Scarborough, ON M1G 3T8 05.2022 - 12.2023
Skills
Safety processes and procedures
Daily workflows
Telemarketing expertise
Cash Handling
Creative problem-solving
Timeline
Shift Leader - Part Time
Baskin-Robbins
01.2023 - Current
Post-Degree Certificate - Global Business Management
Centennial College
05.2022 - 12.2023
Store Manager
K-Goodies And Chocolates Store
12.2020 - 03.2022
Executive Assistant to the President
Hyundai Commonwealth Inc.,
07.2017 - 03.2022
Bachelor of Science - Business Administration - Marketing Management
Our Lady of Fatima University
06.2013 - 03.2017