Angeline Gutierrez
Rocklin
Summary
Dynamic sales professional with a proven track record at Monterey Bay FC, excelling in relationship building and upselling strategies. Bilingual in English and Spanish, I leverage strong communication skills to enhance customer engagement and drive revenue growth. Committed to delivering exceptional service and fostering long-term client loyalty.
Overview
2
2
years of professional experience
Work History
Sales Representative
Monterey Bay FC
01.2026 - Current
- Upsold seating, hospitality packages, and add-ons to maximize revenue per client
- Cultivated relationships with clients, fans, and local businesses, enhancing repeat sales and long-term engagement
- Facilitated ongoing communication with clients via phone and email, fostering repeat business and referrals
- Executed targeted sales outreach and engagement strategies to connect community with professional soccer team
Receptionist
Blanca's Hair Salon
01.2024 - Current
- Answered phones and scheduled appointments to ensure a welcoming environment for customers
- Assisted with daily salon operations and maintained organized workspace for efficient service
- Facilitated smooth workflow for staff and clients to enhance overall service experience
Nanny
Private Family
- Current
- Ensured safety and provided emotional support in childcare environment
- Cared for two-year-old, planned engaging activities, and prepared nutritious meals
- Cultivated patience and enhanced multitasking skills through daily caregiving
Intern
Monterey Bay Football Club
- Current
- Hands-on experience in a professional sports environment and understanding team operations and game-day execution
- Directed fans on game-day, addressing inquiries and ensuring smooth operations
- Assisted with VIP and hospitality services in premium seating and bar areas, fostering guest satisfaction
- Provided customer service to bilingual customers, enhancing their game-day experience
- Sold tickets at the box office on game days
Spa Support Technician
California Sun
05.2025 - 08.2025
- Greeted clients and delivered front-desk support, ensuring a welcoming experience for all visitors
- Maintained cleanliness of spa facilities to ensure a welcoming atmosphere for guests.
- Assisted customers with product inquiries and services, addressing questions regarding memberships to enhance customer understanding
- Supported daily operations by assisting with opening and closing procedures of the spa
Education
Bachelor of Science - Business Administration, Concentration: Financial Planning
California State University, Monterey Bay
Marina, CA01-2028
Skills
- Sales and upselling
- Customer service
- Bilingual: English & Spanish
- Phone handling
- Transaction accuracy
- Cash handling
- Scheduling
- Time management
- Organization
- Strong communication
- Relationship Building
- Professionalism
- Front-desk
- Hospitality
- Brand representation
Bilingual
- English
- Spanish
Leadership Experience
- Team Captain, High School Track & Cross Country, Led a team of 20+ athletes, organized practices, and helped new members adapt, Motivated teammates and built a supportive team environment, Learned to manage time, set goals, and keep responsibilities on track
- Track & Cross Country Team Member, CSUMB, Balance academics with team practices and events, School record holder, Worked with teammates to achieve goals and improve performance
- Intern, Monterey Bay Football Club, Sold tickets at the box office on game days, Offered customer service to bilingual customers, Hands-on experience in a professional sports environment and understanding team operations and game-day execution, Directing fans on game-day and answering any questions, Assisted with VIP and hospitality services, including working in premium seating and bar areas to ensure guest satisfaction
Timeline
Sales Representative
Monterey Bay FC
01.2026 - Current
Spa Support Technician
California Sun
05.2025 - 08.2025
Receptionist
Blanca's Hair Salon
01.2024 - Current
Nanny
Private Family
- Current
Intern
Monterey Bay Football Club
- Current
Bachelor of Science - Business Administration, Concentration: Financial Planning
California State University, Monterey Bay