Angelina Viveros
Alhambra,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Motivated to work with patients, families and care teams efficiently. Friendly, adaptable, and collaborative professional successful devising satisfying solutions to complex problems
Overview
19
19
years of professional experience
Work History
Medical Assistant
Riverside University Health System
Jurupa Valley, USA
08.2020 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Supervisor/Medical Assistant/Scheduler
Kids and Teens Medical Group
Pasadena, USA
08.2013 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Pediatric Medical Assistant
Harbor Pediatrics Medical Group
Newport Beach, CA
09.2010 - 02.2013
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Implemented care and efficiency improvements to support and enhance office operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Admitting Representative
CHOC of Orange County
Santa Ana, CA
10.2009 - 09.2010
- Verified patient details and insurance coverage and collected co-pays.
- Handled admission processes and discharge procedures to transfer patients
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Greeted and assisted patients with check-in procedures.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Scheduler
Radstar MRI
Bellflower, CA
05.2009 - 08.2009
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Acted as first point of contact and set appointments for prospective clients.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Opened new accounts and documented personal, demographic, and payment information in system.
Scheduler
Lynwood Medical Imaging
Lynwood, CA
03.2009 - 05.2009
- Schedule patient appointments
- Organize patient order according to imaging procedure
- Admit patient and perform digital verification of insurance
Medical Assistant
Dr. Aswani & Dr. Dakak Pediatric Office
Lynwood, CA
03.2006 - 04.2008
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High school diploma -
Huntington Park High School
Huntington Park, CACertificate - Medical Assisting
Career Colleges of America
South Gate, CA03.2006
Skills
- Patient care and education
- Patient confidentiality
- Appointment scheduling
- HIPAA protocol adherence
- Patient registration
- Attention to detail
Timeline
Medical Assistant
Riverside University Health System
08.2020 - Current
Supervisor/Medical Assistant/Scheduler
Kids and Teens Medical Group
08.2013 - 03.2020
Pediatric Medical Assistant
Harbor Pediatrics Medical Group
09.2010 - 02.2013
Admitting Representative
CHOC of Orange County
10.2009 - 09.2010
Scheduler
Radstar MRI
05.2009 - 08.2009
Scheduler
Lynwood Medical Imaging
03.2009 - 05.2009
Medical Assistant
Dr. Aswani & Dr. Dakak Pediatric Office
03.2006 - 04.2008
Certificate - Medical Assisting
Career Colleges of America
High school diploma -
Huntington Park High School