Angelina Trinh
San Jose
Summary
Dynamic Sales Associate with proven expertise at Forever 21 in delivering exceptional customer service and cash handling accuracy. Skilled in relationship building and conflict resolution, I thrive in high-pressure environments, enhancing store performance through teamwork and effective problem-solving. Committed to driving sales and fostering customer loyalty.
Overview
1
1
year of professional experience
Work History
Sales Associate
Forever 21
04.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Foothill High School
San Jose, CA05.2025
Skills
- Customer service
- Store Closing
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Cash handling
- Money handling
- Conflict resolution
- Relationship building
- Multi-tasking strength
- Client service
- Cash handling accuracy
Languages
Vietnamese
Professional Working
Timeline
Sales Associate
Forever 21
04.2024 - 03.2025
Foothill High School
Similar Profiles
Cynthia BravoCynthia Bravo
Sales Associate at Forever 21Sales Associate at Forever 21
Cristina BorquezCristina Borquez
Sales Associate at Forever 21Sales Associate at Forever 21
Calysiyyah PryceCalysiyyah Pryce
Sales Associate at Forever 21Sales Associate at Forever 21
Jade McdanielJade Mcdaniel
Sales Associate at Forever 21Sales Associate at Forever 21
Mauro VillegasMauro Villegas
Digital Products Management at MastercardDigital Products Management at Mastercard