Angelina Shuttleworth
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Front End Specialist
Save-On-Foods
09.2021 - 01.2023
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by completing purchases, locating items, and joining reward programs as well as answering questions regarding store policy, promotions, or general concerns.
- Worked closely with shift manager and cashier team to solve problems and handle customer concerns while maintaining efficiency.
- Built positive relationships with customers to increase repeat business.
- Ordered new supplies to keep tills and customer service desk ready for any business or customer requirement.
- Handled 10+ calls per day to manage grocery delivery and address customer concerns and questions.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof of age for lottery sales.
- Reset and refilled slot machines with tickets and money.
- Responded to inquiries by addressing player questions about game operations, machine functions, and payouts.
Childcare Worker Assistant
Bambini Learning Group (Ages And Stages Daycare)
10.2018 - 06.2019
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Assisted older children with homework assignments, providing support and mentoring.
- Assisted lead teacher in creating lesson plans that catered to individual student needs, supporting differentiated instruction.
- Maintained accurate records of each child''s developmental milestones, sharing achievements with parents during conferences.
- Encouraged physical activity among children by leading age-appropriate exercises and outdoor play sessions, promoting overall wellbeing.
Education
Rupertsland Day Home Provider Program
NorQuest College
Edmonton, AB01.2024
High School Diploma -
Jasper Place High School
Edmonton, AB 09.2019 - 06.2022
Skills
- Active Listening
- Effective Communication
- Child Safety Procedures
- Epi-Pen Use
- Observing and Monitoring Behavior
- Child Development Knowledge
- Health and Safety
- Microsoft applications
- Food Safety Understanding
- Cash Register Operation
- Customer Service
Languages
Chinese (Cantonese)
Professional Working
Certification
- Alberta Health and Safety Basics for Childcare
Providers Awarded on October 6, 2023
Expires on October 6, 2026
- Anaphylaxis in Child Care Settings
Awarded on October 10, 2023
- Early Childhood Education Orientation Course
In progress Est. February 25th 2024
Timeline
Front End Specialist
Save-On-Foods
09.2021 - 01.2023
High School Diploma -
Jasper Place High School
09.2019 - 06.2022
Childcare Worker Assistant
Bambini Learning Group (Ages And Stages Daycare)
10.2018 - 06.2019
Rupertsland Day Home Provider Program
NorQuest College
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