Dynamic General Manager specializing in team leadership, operational management, and customer service. Proven ability to enhance team performance and streamline processes for improved efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
General Manger
Chipolte
Placerville
08.2022 - Current
Trained and mentored staff to enhance team performance and efficiency.
Oversaw daily operations to ensure smooth service and customer satisfaction.
Managed inventory levels to reduce waste and optimize supply chain processes.
Implemented staff schedules to ensure adequate coverage during peak hours.
Conducted performance evaluations to provide constructive feedback and development plans.
Facilitated team meetings to improve communication and collaboration among employees.
Enforced safety protocols to maintain a clean and safe working environment.
Collaborated with corporate for marketing initiatives tailored to local demographics.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.