Angelina Prlic
Victoria,BC
Summary
Dynamic and engaging professional with a proven track record at Berwick on the Lake, excelling in guest service and workplace safety. Demonstrated strong leadership and organizational skills, effectively training new staff and enhancing customer satisfaction. Skilled in verbal communication, adept at fostering collaborative environments and promoting water safety as a Swim Instructor at Nanaimo Riptides.
Overview
2
2
years of professional experience
Work History
Waitstaff
Berwick on the Lake
Nanaimo, British Columbia
09.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Swim Instructor
Nanaimo Riptides
Nanaimo, British Columbia
09.2022 - 06.2024
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Instructed participants on water safety rules and regulations.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Developed strategies for challenging behaviors exhibited by students during lessons.
Education
High School Diploma -
NDSS
Nanaimo, BC06-2024
Bachelor of Arts - Linguistics
Uvic
Victoria, BCSwim BC
Skills
- Workplace Safety
- Collaborative mindset
- Verbal and written communication
- Guest service
- Strong leadership
- Organization
Languages
English
Professional
French
Professional
Croatian
Professional
Timeline
Waitstaff
Berwick on the Lake
09.2022 - Current
Swim Instructor
Nanaimo Riptides
09.2022 - 06.2024
High School Diploma -
NDSS
Bachelor of Arts - Linguistics
Uvic
Swim BC
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