Angelina Nicodemus
Mississauga,ON
Summary
Experienced IT Consultant / Business / System Testing / Process Analyst, with 10+ years of experience to include in depth knowledge of the Software Development Life Cycle and a complete understanding of business processes, interacting with stakeholders, understanding user requirements and articulating them into User Requirements Specifications. Strong background on AS400, SQL platform as an Analyst providing production support and development. Able to multi-task and work independently, as well as contribute successfully in a team oriented environment. Excellent interpersonal and customer relational skills, proven communication, presentation and leadership qualities. Successful at eliminating user pain points and advancing desired features.
Overview
16
16
years of professional experience
Work History
Software Analyst and Testing
Rexel Canada
11.2015 - 07.2024
- Worked on multiple projects involving Syntax, EDI, E-commerce and Presto
- Manual testing, Preparing test plans, test results and log defects for QA
- Log defects and SDLC in Jira
- Review technical specifications and user documentation
- Worked closely with business users and developers to understand requirements and program changes
- Work with Development and QA teams to transition business requirements into QA test cases and assist in UAT
- Followed SDLC methodology to improve the quality and reduce defects
- Support Functional, Unit Testing and System Integration Testing
- Execute SQL queries on relational databases
- Acting as a liaison between the technical, business, testing groups to provide them with required specifications/documentation and to resolve any issues in between
- Worked with the User experience team to design the GUI for the application
- Set up EDI (Electronic Data Interchange) for our customers and vendors
- Responsible for supporting problem resolution for Syntax/AS400 operating system.
Business/QA Analyst/Testing Analyst
Wolseley Canada
05.2008 - 11.2015
- Worked on multiple projects involving Syntax, Dashboard, EDI, Wolseley Express, Build.ca and Invoice Gateway
- Worked closely with project managers, business users and developers to formalize a business idea and define business requirements
- Responsible for developing Business Requirement and Functional Requirement Document and documenting the requirements in HP Service Manager
- Work with Development and QA teams to transition business requirements into QA test cases and assist in UAT
- Followed ITIL methodology to improve the quality and reduce defects
- Support Unit Testing and System Integration Testing (SIT)
- Execute SQL queries on relational databases to create daily reports
- Acting as a liaison between the technical, business, testing groups to provide them with required specifications/documentation and to resolve any issues in between
- Worked with the User experience team to design the GUI for the application
- Set up EDI (Electronic Data Interchange) for our customers and vendor
- Detail testing and execution in production
- Responsible for supporting problem resolution for Syntax/AS400 operating system
- Responsible service and Second level support on a daily basis
- Prepare test plans, test results and log defects for QA.
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
- Supported timely project completion through efficient prioritization and execution of test tasks.
Education
Bachelor's in Commerce - Commerce And Business Administration
Wesley Degree College For Women
India04.1990
Skills
- AS400 tools: DFU, SDA, PDM, RLU, OPNQRYF, DDS specifications for physical and logical files, Sub files, FTP
- Web Tools: HTML, DHTML, JSP, Java Script, Servlets, Tomcat, Web logic
- Working knowledge of ASPNET, XML, Visual Basic, SQL Server, C#, Crystal Reports
- Other Tools: SQL Navigator, TOAD, QC, QTP, Load Runner
- Packages: MS-word, MS-PowerPoint, MS-FrontPage, MS-Visio, MS-Project, MS-SharePoint
- Jira, Numara Track-it, Hpov
- Application support
- Bug fixes
- API Integration
- Requirements Gathering
- Web Services
- Cross-platform Development
- Teamwork and Collaboration
- Problem-Solving
- Software integration
- Attention to Detail
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Task Prioritization
- Interpersonal Skills
- Analytical Thinking
- Professionalism
- Adaptability
- Written Communication
Timeline
Software Analyst and Testing
Rexel Canada
11.2015 - 07.2024
Business/QA Analyst/Testing Analyst
Wolseley Canada
05.2008 - 11.2015
Bachelor's in Commerce - Commerce And Business Administration
Wesley Degree College For Women
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