Angelina Medeiros
Keswick,ON
Summary
Highly motivated and dependable professional with a strong background in high-stress customer service roles, and APCO certified in public safety telecommunication. Known for maintaining composure under pressure, excellent communication skills, and a commitment to public safety. Eager to leverage strong multitasking abilities and crisis management experience in a dispatcher role to support emergency response teams and serve the community effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service and Food Prep Associate
What A Bagel
Newmarket, Ontario
02.2025 - Current
- Process payments accurately.
- Delivering exceptional customer service, ensuring a positive shopping experience.
- Assist customers in selecting products and provide recommendations.
- Maintaining a clean and organized workstation.
Environmental Staff
Cedarvale Lodge
Keswick, Ontario
07.2022 - 02.2025
- Maintained a clean and disinfected environment.
- Ensuring that daily cleaning of rooms is completed.
- Completed duties including dusting, disinfecting, sweeping, and mopping.
- Maintained a safe environment for the residents.
Sales Associate
Pioneer Family Pools
Newmarket, Ontario
04.2024 - 11.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Analyzed pool chemistry and recommended products to balance out issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Ontario College Certification - 911 & Emergency Services Communications
Seneca Polytechnic
King, ON08-2025
High School Diploma -
Our Lady of The Lake
Keswick, ON09-2023
Skills
- Emergency response
- Crisis management
- Communication skills
- Customer service
- Conflict resolution
- Time management
Accomplishments
- presidents honor list (Seneca polytechnic)
Certification
- APCO Public Safety
- Food handlers certification
Languages
English
Native/ Bilingual
Portuguese
Professional
French
Limited
References
References available upon request.
Timeline
Customer Service and Food Prep Associate
What A Bagel
02.2025 - Current
Sales Associate
Pioneer Family Pools
04.2024 - 11.2024
Environmental Staff
Cedarvale Lodge
07.2022 - 02.2025
Ontario College Certification - 911 & Emergency Services Communications
Seneca Polytechnic
High School Diploma -
Our Lady of The Lake
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