Angelina Lopez
Stevenson Ranch
Summary
Organized Server/Hostess with distinct commitment to top-of-the-line customer service. Friendly worker known for maintaining excellent service levels in busy times, streamlining seating protocols and assisting Manager. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
3
3
years of professional experience
Work History
Runner/Server
Outback Steakhouse
12.2022 - Current
- Answered questions from restaurant patrons regarding menu items.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Delivered correct food items to tables according to order documentation.
- Organized and replenished supplies at food stations to optimize team performance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Hostess/Server
Medranos
04.2022 - 06.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Sato Sushi
09.2022 - 04.2023
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items and recorded order information.
Retail Associate
Guess
09.2022 - 04.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Server/Takeout/Curbside
California Pizza Kitchen
06.2021 - 09.2022
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Highland High School
Palmdale, CASkills
- Seating assignment preparation
- Menu memorization
- Price memorization
- Safe food handling
- Work ethic
- Team Player
Languages
Spanish
Timeline
Runner/Server
Outback Steakhouse
12.2022 - Current
Server
Sato Sushi
09.2022 - 04.2023
Retail Associate
Guess
09.2022 - 04.2023
Hostess/Server
Medranos
04.2022 - 06.2023
Server/Takeout/Curbside
California Pizza Kitchen
06.2021 - 09.2022
High School Diploma -
Highland High School
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